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Best Places to Work 2021

Ping Identity

Engaged Employer

Ping Identity

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Ping Identity Reviews

Updated Jun 21, 2021

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Found 257 of over 268 reviews

4.5
89%
Recommend to a Friend
95%
Approve of CEO
Ping Identity CEO Andre Durand
Andre Durand
206 Ratings
Pros
  • "The only company I know of that stands by their commitment to work/life balance(in 36 reviews)

  • "Andre, our CEO, truly cares about Ping and his employees(in 17 reviews)

  • Cons
  • "With rapid growth comes operational growing pains - these are being addressed, but will take time as the company matures(in 14 reviews)

  • "In a fast paced environment, sometimes there can be a lot of work to do and little time to do it(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    This rating reflects the overall rating of Ping Identity and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Great culture, flexible work, making the transition from Software to SaaS

      Jun 7, 2021 - Marketint in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, great environment and very open and down to earth CEO. The company operates in a really important space and

      Cons

      Can be a bit chaotic at times and the workload is real...

      Continue reading
      1 person found this review helpful
    2. 5.0
      Current Employee, more than 1 year

      Awesome benefits, supportive CEO

      Jun 1, 2021 - Anonymous Employee in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Unlimited PTO that comes with compassion, such as for family or medical leave - CEO who understands the humanity of his employees and how to recognize the efforts of every team - Workforce environment that isn't afraid to try new things, such as Pulse in-office scheduling in a post-quarantine world (2 days in the office, 3 days out) - Supportive and simple talent review process that clearly defines worker expectations and rewards good performance without needlessly punishing those who need extra support - Adaptive and responsive to the heartbeat of the industry. There's not just a mindset of "we have to beat our competitors." There's an understanding and appreciation of what those competitors offer customers so that the entire company's approach can address the need and offer the right solution with the technology we develop instead of rushing the process or promising something we can't deliver.

      Cons

      - As with all unlimited PTO, there comes a bit of guilt or perceived judgment in taking PTO. The workaholic mindset is too readily embraced and praised. - Limited work schedule flexibility in terms of that Pulse model -- would like to see the option for 4 10s or 9/80, which would both align with the new work model (For full fairness, the actual hours you work has some flexibility, such as 7 - 4, 9 - 6, etc., but you mostly have to try to overlap Denver time zone's 9 - 4 pm if you're in the US. This can make for early days or late days sometimes.)

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      1 person found this review helpful
    3. 5.0
      Current Employee, more than 1 year

      Great Culture, Leadership, Colleagues and Not a Revolving Door

      Apr 27, 2021 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ping's culture is top notch (not just because of free snacks, drinks, fancy coffee machines, pool tables etc) as all employees including leadership are very friendly, open and always willing to help. The company cares about each individual's career development and always focuses on doing things to better help our customers. We've been getting a lot of new customers moving away from competitors and have heard that Ping is very ethical, caring and dedicated to long term partnerships (i.e. new Ping customers said their previous vendor had terrible support yet would raise their renewal contracts by 20-25% with no justification but that "it is what it is").

      Cons

      Really not much to say regarding cons, other than competitors spend tons more on marketing and branding as they realize Ping has a very solid solution that can help companies of all environments and sizes, whether the environment is simple or complex so we are at the receiving end of many false stories made by competitors (i.e. Ping can only handle the Fortune 100 and not smaller companies or Ping wasn't "born in the cloud" so they don't understand cloud technologies)

      1 person found this review helpful
    4. 5.0
      Current Employee, more than 1 year

      Great place to grow a career in tech!

      May 16, 2021 - Team Lead in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I’ve been at a few tech companies, and Ping has been the best. IAM is an exciting space which is continually evolving. Colleagues are incredibly smart and always willing to help. Ping has done an excellent job taking care of us during the pandemic. Andre is an inspiring CEO who keeps us motivated.

      Cons

      Departments can be too siloed sometimes.

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      1 person found this review helpful
    5. 5.0
      Current Employee, less than 1 year

      Great place to work!

      May 13, 2021 - Sales Development Representative (SDR) in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Ping hires smart, motivated, and kind people who make coming to work fun 2. They are serious about work life balance, managers are constantly encouraging us to take advantage of Ping's open PTO policy 3. In the sales program there is a very clear path for career advancement and ample training so that anyone who wants to progress is able to 4. Free health insurance!

      Cons

      None that I can think of

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      1 person found this review helpful
    6. 5.0
      Current Employee, more than 3 years

      Exciting industry

      Apr 13, 2021 - Senior Product Marketing Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Identity is really growing in importance as an industry within the IT technology space, and Ping actually addresses the complex use cases. Overall this is a really great company to work for and I’m betting that we will grow faster with cloud.

      Cons

      Turnover of key leaders causes me to question my confidence in our long term success.

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      1 person found this review helpful
    7. 5.0
      Current Employee, more than 1 year

      Sales Development Representative

      May 11, 2021 - Sales Development Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      get to come to work each day with hard working and dedicated coworkers that motivate you.

      Cons

      Nothing bad to say about Ping!

      1 person found this review helpful
    8. 5.0
      Current Employee, less than 1 year

      Great culture with amazing people

      Apr 5, 2021 - Senior Manager Software Engineering in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The best company I have worked for so far. Great people, great culture and lots of growth opportunity.

      Cons

      Going through some growing pains as the company tripled their size in the past 12 months.

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      2 people found this review helpful
    9. 5.0
      Current Employee, more than 1 year

      Great culture, great technology

      Mar 2, 2021 - Account Executive in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture at Ping is the best I've experienced in my professional career. Very helpful co-workers and leadership that really cares about its customers and people. Unlimited PTO and good work-life balance. CEO has his own Slack channel and communicates directly with employees. Very transparent.

      Cons

      Large area of account coverage, somewhat restrained professional services organization. Possibly not as many career advancement opportunities because it is a smaller publicly traded tech company and leadership roles do not come up that often.

      3 people found this review helpful
    10. 3.0
      Current Employee, more than 1 year

      Overrated on all fronts

      Aug 31, 2020 - Anonymous Employee in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fair pay, good PTO program, good equipment provided to do the job remotely or in office, generally nice people, reliable products you can feel good about representing. Good hours and good flexibility for those who need to make medical appointments, care for children, etc. If you keep quiet and do your work and kiss up a little bit, you can stay forever and probably even move up eventually.

      Cons

      The "culture" that is raved about is pretty skin deep. Criticism is not accepted almost ever, and definitely not by HR, which exists to make the company look good, not to help the employees in any way. Covid has been handled poorly. C-suite refuses to accept that they are failing, tries to blame anyone they can find other than themselves. Outrageous pressure on sales reps to meet impossible standards, even during the pandemic, and pressure on all employees to participate in driving leads and renewing customers. Unlimited PTO is legit, but it will make you look bad to actually use it, and colleagues will resent picking up the slack, so it is not as good as it sounds. Upper management is open about not caring about anything except profit, both in product and stock sales - has said outright that small customers don't matter and the only goal is the big fish. Upper management claim to care about equality and diversity but do nothing to back it up, except for showing unfair preferential treatment toward women during hiring for soft-skill jobs.

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      11 people found this review helpful
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