PrepMatters Interview Questions | Glassdoor

PrepMatters Interview Questions

4 Interview Reviews

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  1.  

    Tutor Interview

    Anonymous Interview Candidate in Bethesda, MD
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at PrepMatters (Bethesda, MD).

    Interview

    Shockingly unprofessional. My initial contact with them was positive, and the interview process was pretty fast. The people I met in that process (tutors) seemed friendly and enthusiastic. Once that was over, though, everything changed. I received an offer letter that was curt and contained boilerplate legalese from someone on the business side of the operation (not a tutor). I was considering other tutoring companies at the same time, but wanted to give these guys a fair chance, even though the rate they offered was not competitive with the market.

    Given the anonymous nature of this site, I'll refrain from providing identifying details of the experience, but I'll note that in addition to non-competitive compensation, their communication was terrible: after issuing the offer, they either never responded or responded very late with lame excuses for their delays - and this was during the time they were theoretically trying to get me to join. I can't imagine how they treat people they feel they already have on board.

    The entire interaction left me feeling very jerked around, and with an overall sense that they view tutors as fungible and disposable. By the time our interaction was over, I'd accepted an offer from another company at more than 25% more, with a lot less hassle involved in the hiring process, as well as basic courtesy, which was sadly absent in dealing with PrepMatters.

    It seems like they rely on (prospective) tutors not recognizing the market value of their services and not expecting to be treated with basic courtesy - probably not a good basis for a healthy working relationship. Based on my experience, I not only would recommend strongly against working for them as a tutor, but I would also be concerned about the quality of service that parents and students receive from a company that behaves in the way I saw this one behave. Sadly, this market is a bit of a cash cow for the companies, taking advantage of parental anxiety. PrepMatters may sometimes get talented tutors purely by virtue of who's out there and looking for work (a bit naively), but it was pretty clear that their focus is on profits and not people.

    Interview Questions

    • How would you handle a parent who was concerned about a test result that failed to meet expectations?   Answer Question

  2.  

    Tutoring Interview

    Anonymous Employee in Bethesda, MD
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at PrepMatters (Bethesda, MD) in June 2012.

    Interview

    The process consisted of an online application, phone interview, in-person interview, tests (sample SATs) and a "teachback" presentation (topic of my choice) to staff members. Everyone I met was extremely friendly and helpful. The interview was very interactive and my main point of contact was prompt and helpful as she guided me through the admittedly thorough process. You can tell that they really care about what they do and really enjoy working there.

    Interview Questions


  3.  

    Tutor Interview

    Anonymous Interview Candidate in Bethesda, MD
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1+ week. I interviewed at PrepMatters (Bethesda, MD) in October 2011.

    Interview

    A friend working at PrepMatters suggested I apply to be tutor there. I emailed the address she gave me and received a response after two days, which I thought was pretty prompt. After some back-and-forth regarding scheduling I was able to come in. The office was a beautiful ensemble, decorated stylishly, and the employees seemed friendly and dedicated.
    My interview consisted of questions about my teaching experience and style. The interviewer seemed very friendly. She asked about how I would handle different types of students or different situations. After about half an hour of this, I took a sample SAT, consisting of one section each of reading, writing, and math.
    This was on a Friday, and my interviewer promised I'd hear back by Monday, and that she'd schedule for me to do some sample teaching. On Wednesday my friend reassured me that yes, they were incredibly disorganized on the hiring, but I'd hear back from them. My email on Friday went unanswered, as did my call the next Monday. It felt incredibly rude and off-putting not to receive a response - even a polite "thanks, but no thanks" - when it had been explicitly promised.

    Interview Questions

    • How would you describe your teaching style?   Answer Question
    • How would you explain a child's performance to a parent if he or she weren't improving on a given section?   Answer Question
    • What is your favorite type of student? How would you handle the opposite of your favorite type of student?   Answer Question

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  5.  

    Tutor Interview

    Anonymous Interview Candidate in Washington, DC
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at PrepMatters (Washington, DC) in April 2010.

    Interview

    Found job opening through craigslist posting -- interview process consisted of initial phone interview, followed by 1:1 followup interview, SAT-test equivalent, and prepared 5-minute teaching sample. Spoke with hiring supervisor for initial inteviews, met with and taught sample lesson to company owner for final approval. Company stresses search for positive, knowledgeable student-focused tutors who are flexible with scheduling, and willing to accept additional hours during cyclical high-need periods.

    Interview Questions


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