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      Customer Service Representative Interview

      Jun 19, 2022
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at QVC in Jun 2022

      Interview

      Phone interview started out with the recruiter asking a lot of general computer knowledge questions, like how to minimize and maximize a window. After that, the recruiter moved on to ask a few questions about past work experiences and if I had experience taking a class remotely before and had ever been in a live online classroom with webcams before. If they like your answers, you'll be offered a job on the spot and the recruiter will then ask you to pick your work schedule that you'll have after the class ends. If you have any questions that you want to ask the recruiter you have to force them in somewhere, because the interview is fast paced and they don't seem to expect you to ask any questions, but they do explain the details of the position/requirements to you.

      Interview questions [7]

      Question 1

      How do you change your default browser?
      Answer question

      Question 2

      How do you minimize/maximize application windows?
      Answer question

      Question 3

      Have you ever shared your desktop remotely?
      Answer question

      Question 4

      Tell me how to navigate to the Control Panel app.
      Answer question

      Question 5

      Tell me about a time your boss/co-worker gave you feedback that you didn't agree with.
      Answer question

      Question 6

      Tell me about a time you dealt with a customer that wasn't satisfied with something.
      Answer question

      Question 7

      Tell me about a time you had to deal with a change of policy at your workplace and how you adapted.
      Answer question

      Other Customer Service Representative Interview Reviews for QVC

      Customer Service Representative Interview

      May 13, 2026
      Anonymous Interview Candidate
      Charleston, SC
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at QVC (Charleston, SC)

      Interview

      The process was watching an animated scene, then rating each potential answer. I thought it was basic and made sense. However I believe they want to see you choose several answers as being acceptable responses, not just one.

      Customer Service Representative Interview

      Oct 16, 2025
      Anonymous Interview Candidate
      Georgetown, TX
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at QVC (Georgetown, TX)

      Interview

      I applied online and had to set up and interview. It was on Microsoft Teams. It was the basic Star method. The interview questions consisted of knowing how to troubleshoot and basic customer service related questions. Overall, I had a bad experience.

      Customer Service Representative Interview

      May 21, 2025
      Anonymous Interview Candidate
      Florence, SC
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at QVC (Florence, SC)

      Interview

      It was a basic interview process. Nothing out of the ordinary. Just sell yourself and you should be fine at the very least. Don’t think I would apply ever again though

      Interview questions [1]

      Question 1

      Why do you want to work for us
      Answer question