QVC Reviews | Glassdoor

QVC Reviews

Updated September 18, 2017
621 reviews

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3.1
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QVC President and CEO Mike George
Mike George
338 Ratings

621 Employee Reviews

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Pros
Cons
  • Tough work life balance but getting better (in 29 reviews)

  • Upper management is very greedy (in 18 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QVC full-time

    Pros

    Good pay, friendly people, clean

    Cons

    Work weekends, other than that none

    Advice to Management

    None


  2. "Fun place to work, you get to meet alot of great people. You have alot of freedom , and they have a great cafeteria"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Outbound Shipping in Suffolk, VA
    Former Employee - Outbound Shipping in Suffolk, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at QVC part-time (More than a year)

    Pros

    Breaks, overtime, meeting new people

    Cons

    Having to make you effieciency rate

    Advice to Management

    Needs to communicate and be more understanding,

  3. "Select products from receiving area,load or box product for shipping."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Generalist/Machine Operator in Rocky Mount, NC
    Former Employee - Generalist/Machine Operator in Rocky Mount, NC
    Recommends
    Positive Outlook

    I worked at QVC full-time (More than 5 years)

    Pros

    The people around me were good.Having the opportunity to learn the different jobs all thru the warehouse by cross training.

    Cons

    Even though everyone receives company policy handbook.I believe a little more time could be beneficial for better employee understanding of it.

    Advice to Management

    Just keep on believing in QVC standards.


  4. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QVC full-time (More than a year)

    Pros

    Good job for college or fresh out of highschool

    Cons

    Customer service rep don't get pain enough
    The 10 reliability policy is a complete joke


  5. "Seasonal Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Loader in Chesapeake, VA
    Former Employee - Warehouse Loader in Chesapeake, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at QVC full-time (More than a year)

    Pros

    Excellent Company.. Easy to learn the warehouse process. Excellent shift work hours. Most employees are helpful and friendly to work with. Good benefits.

    Cons

    There are some slackers who make it hard on other employees. Lack of guidance from supervisors. Need better support for employees.

    Advice to Management

    Better management of ALL employees.


  6. "Its ok."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chesapeake, VA
    Former Employee - Customer Service Representative in Chesapeake, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at QVC full-time (More than a year)

    Pros

    Its a good place to start out at.

    Cons

    The breaks seem to go by quickly.


  7. "Drop Ship/Distribution, Logistics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Chester, PA
    Former Employee - Anonymous Employee in West Chester, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at QVC full-time (More than 8 years)

    Pros

    Great team members and wonderful to work with in a constantly changing environment.

    Cons

    No room for growth. Inconsistency in changes for day to day running of business.

  8. "Great place to start in out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at QVC full-time

    Pros

    The atmosphere is great! The software development space has been completely redone in the past 2 years. The office is an open floor plan allowing you to easily connect with anyone. Everyone has standing desks that are amazing.

    Everyone is very helpful with sharing knowledge and experience. If you are having trouble with something ask someone and if they cannot help you they will point you to the person who can. It is a very refreshing then. The environment is great for learning. On day one you are thrown into the trenches and start coding. There isn't an expectation on performance. The mindset is that you learn by doing and getting your hands dirty.

    Option to work from home. Flexible work hours. Standard 37.5 hour work week. There is a big emphasis on work life balance. Lots of fun events happen through the year as well. Different parties and celebrations.

    Cons

    Slow moving technology company. There is a lot of technical debt which is something that most companies of this size and age. Management is slow moving when it comes to updating/upgrading technology.

    Fear of audits has created a lot of internal red tape to do anything. It becomes burdensome when trying to get work done in a timely manner when the flow is halted by internal processes.

    Pay is lower than expected compared to other companies within the area. Not low enough to rule them out as a employer but noticeably lower.

    Promotions are hard to come by. A few coworkers of mine had left because of being denied promotions. From my experience it takes longer to move up within this company than other companies within the area. It has caused good talent to leave.

    Advice to Management

    Make a strive to update/upgrade technology to leverage the new talent coming out of college. Offer starting salaries that are competitive with local companies.


  9. Helpful (1)

    "Could be worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Chester, PA
    Current Employee - Anonymous Employee in West Chester, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at QVC full-time (More than 3 years)

    Pros

    90% of the people you work with are wonderful people. The variety of worker backgrounds is astounding. There is a Starbucks in the building. There is a cafeteria in the building.

    Cons

    Constantly changing priorities. Management is painfully disconnected from the people doing the work. There seems to be a push to use external contractors both onsite and offshore. This makes it increasingly difficult to keep good talent in-house, and a lot of important information is lost as people and contractors leave. It's amazing how some individuals can keep their jobs when they make everyone's' lives so much more difficult.

    Advice to Management

    Be more approachable. This does not mean to have more skip level meetings. If you are going to introduce Agile methodologies, it would be better to start with training before rolling it out for a year or two.


  10. Helpful (1)

    "I love going to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Entry Representative in San Antonio, TX
    Current Employee - Order Entry Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QVC full-time (More than a year)

    Pros

    MY supervisor is excellent and helps with anything that he can. I love the paid floating holidays and the discount makes it even better.

    Cons

    Have to work one weekend day.


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