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QVC Reviews

Updated February 18, 2018
679 reviews

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3.2
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Approve of CEO
QVC President and CEO Mike George
Mike George
359 Ratings

679 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Very easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Antonio, TX
    Current Employee - Sales Representative in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at QVC part-time (More than a year)

    Pros

    Easy Schedule and flexible schedule

    Cons

    Short hours and not a lot available


  2. "Good Place to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Chester, PA
    Current Employee - Anonymous Employee in West Chester, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at QVC full-time (More than 3 years)

    Pros

    -awesome entry level training program for buying
    -allows employees to grow within their area
    -great working environment, good home/work balance
    -a lot of hands on work which allows great growth
    -it's a lot of group work, very collaborative

    Cons

    -the guidelines in place regarding what open positions one can apply to or when you are promotable does not work well
    -though it's a creative company, they follow too many guidelines or as we call them 'legacy' actions that prevent new ideas or thinking

  3. "Be Ready to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in West Chester, PA
    Current Employee - Buyer in West Chester, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QVC full-time (More than 5 years)

    Pros

    Room for growth, Great benefits, Nice Co-Workers

    Cons

    Long Hours, Executive leadership Changes, Minimal Discount

    Advice to Management

    Invest more in your young talent, as they are the future of the broadcast channel. Merchant roles are extremely unique and very specialty skilled roles that need more training, bonuses, and talent nurturing in the organization


  4. "A great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Chester, PA
    Former Employee - Anonymous Employee in West Chester, PA
    Recommends
    Approves of CEO

    I worked at QVC full-time (More than 10 years)

    Pros

    Culture is solid and quite friendly.

    Cons

    Some leaders and colleagues are still clinging to past success. Need more innovation.


  5. "distributions processor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QVC full-time

    Pros

    consistent hours, stay busy most of the time

    Cons

    unpredictable management, not great pay for the work


  6. Helpful (1)

    "QVC Employment Somewhat doing well!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unarmed Security Officer in San Antonio, TX
    Current Employee - Unarmed Security Officer in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at QVC full-time (Less than a year)

    Pros

    Benefits are good
    401k is ok matching
    Discounts are awesome
    PTO is good
    VACA is good

    Cons

    Employer doesn't care about security staff
    rude employees
    Company wont follow rules about employees in call center
    Will fire anyone who isn't on the phones for no reason

    Advice to Management

    Take better care of your over all employees and not just ones you think make money for the company.


  7. "Content Production Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at QVC part-time

    Pros

    -Fun
    -Self-Guided
    -Great People
    -Close to Home
    -Fabulous Opportunities

    Cons

    -Big Company
    -Team Structure can be Problematic

  8. "It is an easy job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Entry Representative in San Antonio, TX
    Current Employee - Order Entry Representative in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at QVC part-time (More than a year)

    Pros

    99% of the representatives are friendly and helpful. Most supervisors are present and helpful. Security and Kitchen Staff is great. Restrooms are nice and maintained very well. We get treats every now and again for performance & satisfaction, events, and a holiday dinner. You can move up as long as you meet requirements for your job title. You have to really not care or don’t show up to get fired. 3 Corrective Actions (depending on severity) or 10 points from attendance and you are out. Quality reps are honestly the best helpful option to utilize because they are knowledgeable, sympathetic, and patient.

    Cons

    The pay is decent, perfect for a second job. Low raises, no bonuses. Little to no opportunities to pick up extra hours. Are allowed a 30 min lunch. Two, sometimes only one 15 min break, depending on your schedule. Allowed at most 22 min in Aux for the month.

    Advice to Management

    Nurture new team members, encourage communication such as group chats, one-on-one meetings, to make sure everything and everyone is okay, and on the same page.


  9. Helpful (3)

    "Diversity isn’t just a word it’s an actual action"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Chester, PA
    Former Employee - Anonymous Employee in West Chester, PA
    Doesn't Recommend
    Approves of CEO

    I worked at QVC full-time

    Pros

    The networking opportunities, the discount and the schedule. It’s a great work life balance and the opportunity for tuition reimbursement. Mike George is a nice guy that you actually see in the halls and he speaks.

    Cons

    QVC has a major issue with diversity in both race and religion. 90% of senior management is white males. The other 10% is white females. In the merchandising department there are absolutely NO Senior buyers, Buyers, Associate buyers and Assistant buyers of color. There is only ONE merchandise trainee that is of color. This is a major issue because it creates a toxic environment for any person of color to adapt to. It’s 2018 it’s time to stop just saying you’re about change and start putting the action behind it. As of right now QVC is failing young professionals of color miserably.

    Advice to Management

    Start holding your counter parts accountable for unethical behavior and not at the expense of your young professionals of color peace of mind and mental health.


  10. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Antonio, TX
    Former Employee - Customer Service Representative in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at QVC full-time (Less than a year)

    Pros

    Call Center past employee experience and advice

    Cons

    Constant Monitoring, Constant Nit Picking of good workers, AHT unrealistic, Don't give customer service, Don't be personable with customer, Get customer off the phone in 2 minutes period. Don't care about employees. Not professional.

    Advice to Management

    Care more about your employees that are making money for you. Too many managers and supervisors nitpicking! Let good workers remain and stop firing and hiring mass people when you know you are not going to keep them as full time people. Let people know they are just hired for Christmas.


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