QVC Reviews | Glassdoor

QVC Reviews

Updated March 24, 2019
782 reviews

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3.3
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QVC President and CEO Mike George
Mike George
411 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance during peak season" (in 37 reviews)

  • "With upper management you're only a number a number in a seat" (in 20 reviews)

More Pros and Cons

  1. "Very easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Antonio, TX
    Current Employee - Sales Representative in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at QVC part-time (More than a year)

    Pros

    Easy Schedule and flexible schedule

    Cons

    Short hours and not a lot available


  2. "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Lancaster, PA
    Current Employee - Operations Manager in Lancaster, PA
    Recommends
    Positive Outlook

    I have been working at QVC full-time (More than 5 years)

    Pros

    Work Life balance, believe and live their values

    Cons

    Great place to work

  3. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Entry Representative in Port Saint Lucie, FL
    Former Employee - Order Entry Representative in Port Saint Lucie, FL
    Recommends
    Positive Outlook

    I worked at QVC full-time (More than a year)

    Pros

    If you are not a people person this is probably not the best job for you. Can get annoying customers at times that like to complain, just to complain.

    Cons

    Easy job, decent pay. If you are late or and calling out sick is on an automated telephone and based on a point system so everyone is treated the same.

    Advice to Management

    Reopen call center in PSL.


  4. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manual Packer in Lancaster, PA
    Current Employee - Manual Packer in Lancaster, PA

    I have been working at QVC full-time (More than a year)

    Pros

    Pay rate, insurance, like the work I'm doing.

    Cons

    Company moving out of area


  5. Helpful (6)

    "A One-sided Arrangement"

    StarStarStarStarStar
    Former Employee - Manager in West Chester, PA
    Former Employee - Manager in West Chester, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at QVC full-time (More than 10 years)

    Pros

    Co-workers. Cafeteria. Relatively nice workspaces.

    Cons

    Contributions to the bottom line are only recognized if the right person in the company chooses to recognize them. Loyalty has increasingly become one-sided and the employees know this all too well. Even high performers understand that when the CEO announces that "net neutral" changes are coming, their days as an employee could be numbered. Think twice before you sacrifice your work-life balance and invest passion and loyalty into this company. You'll likely find your return on investment disappointing and your stress level higher than necessary.

    Advice to Management

    Walk your talk and don't forget to be human. QVC is comprised of hard-working, committed people who contribute to the profit that guarantees your generous bonuses.


  6. "Hey!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at QVC full-time (Less than a year)

    Pros

    Benefits, atmosphere, coworkers,

    Cons

    None, love working here :)


  7. Helpful (1)

    "Stable but Stringent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Designer in West Chester, PA
    Former Employee - Technical Designer in West Chester, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at QVC full-time (More than 10 years)

    Pros

    Stable company, great discounts, wonderful co-workers

    Cons

    Limited opportunity to advance if you do not drink the kool-aid, very rigid company in respect to processes and openness to new ideas, very political environment.

    Advice to Management

    Open up your mind to new ideas, stop pigeon-holing people and classifying potential at “The difference” brainwashing orientation

  8. "QVC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Support Representative in San Antonio, TX
    Former Employee - Customer Service Support Representative in San Antonio, TX

    I worked at QVC full-time (Less than a year)

    Pros

    Trainers and on floor supervisors are amazing even though they are spread thin. They are warriors when it comes to hiring those with disabilities.

    Cons

    I have worked for QVC twice over the holidays and my most recent stint with them left a little bit of a bad taste in my mouth. QVC use to be so focused on its employees just as much as they were on their customers. Now, like many other employees I spoke with agreed, it feels like we were just numbers not people now. Their 10 point system for unscheduled days off was challenging considering that you can't request hardly any days off over the holidays even if you are weeks out from a day you need off, like I did for two medical procedures that came up after I was hired. I've seen better ways to do this but apparently it works for them. What this system does is encourages people to come to work sick and during cold and flu season that is not good. I haven't had a cold or the flu in over six years, I got it twice while working here because so many people were sick around me. People who refused to call in and take attendance points.

    While they are great at hiring those with disabilities they are not so great at making accommodations needed by those disabled persons. I know because I was one of them. I asked several times for a simple high backed chair because of spinal cord damage that required me to walk on crutches and made it difficult to sit up for 8 hours without resting my head and neck every so often. Was told to just forget it unless I was kept on after their season. It takes too long and you have to jump through major hoops, I was told. You can't hire the disabled and then not address simple accommodations. I loved working for QVC the first go around, this second season with them was tough for reasons that could be easily addressed. All-in-all still a good company to work for.


  9. "Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Entry Representative in Chesapeake, VA
    Former Employee - Order Entry Representative in Chesapeake, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at QVC part-time (More than a year)

    Pros

    Flexible hrs, good benefits,ergonomic work stations

    Cons

    Sat required along with some mandatory special days

    Advice to Management

    Keep up the high standards


  10. "A great place to start your career."

    StarStarStarStarStar
    Current Employee - Product Coordinator
    Current Employee - Product Coordinator

    I have been working at QVC part-time

    Pros

    Everyone is helpful and a team player.

    Cons

    Management changes frequently with new management comes unneeded changes to department. H