I applied online. The process took 4 weeks. I interviewed at Randstad US (Columbus, OH) in Dec 2016
Interview
Month long process with multiple positions applied for before coming across the current one. Took an initial interview with Randstad and then a second one with the client. Once the current opportunity was put on the table I was hired within 2 days.
Interview questions [1]
Question 1
What is a situation in your life where you have had to work as a team?
Video, standard questions, eager to explain process and requirements. Asked about customer service experience and behavioral questions. Explained and gave advice for the aptitude tests you have to take if the interview goes well.
Interview questions [1]
Question 1
How have you dealt with a challenging customer in the past?