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      Customer Success Manager Interview

      Jun 15, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Red Hat

      Interview

      Very poor experience, including the internal referring Red Hatter being ghosted by their own peers after providing glowing feedback on me. The recruiter at one point sent me an email addressed to someone else. So I asked if the email was intended for me before providing my availability. Zero apology. Just said yes.

      Interview questions [1]

      Question 1

      Tell me about a time you dealt with an unresponsive client
      Answer question

      Other Customer Success Manager Interview Reviews for Red Hat

      Customer Success Manager Interview

      Jun 2, 2021
      Anonymous employee
      Stockholm, Stockholm
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Red Hat (Stockholm, Stockholm) in Mar 2019

      Interview

      First round is HR. Then one or two existing CSM colleagues will meet you. Then the hiring manager together with solution architect manager will join together to have a final interview.

      Interview questions [1]

      Question 1

      Situation based questions. You need to provide an example to describe a situation which reflecting to the skills which are required for the role.
      Answer question
      1

      Customer Success Manager Interview

      Sep 28, 2017
      Anonymous Interview Candidate
      Beijing, Beijing
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Red Hat (Beijing, Beijing)

      Interview

      Extreme lengthy!!!Applied online went through 6 rounds interview, after the final round entire process last over one month. At the end, they go for the other candidate saying more relevant working experience. really waste candidate's time jump all the hoops if working experience isn't that relevant. pls say so 'NO HIRE' in the early stage may be around the 3rd interview. The hiring process obviously needs much more improvement. waste 6 weeks of my time I don't think I'm the only one here.

      Interview questions [1]

      Question 1

      If we hired u, what/s ur 30 60 90 days plan?
      Answer question
      3