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      Redis

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      Technical Support Engineer Interview

      Dec 6, 2021
      Anonymous Interview Candidate
      Bengaluru
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Redis (Bengaluru) in Nov 2021

      Interview

      First round with HR and followed by technical interview with Indian manager. As per HR, there are 4 to 5 rounds of interview to get this job. Overall it was a waste of my time. I applied for level 3 support engineer position and during the technical interview, it changed to level 1. Indian manager not appeared on video. There is large gap after every answer and I have to ask, "Are you there?". I felt like the technical interviewer was doing something in between the interview. The questions are very simple and answered well but the final reply was you are not going to be considered. I thing my interview was may be part of some process to complete for level 1 position. If possible, make sure that you are not applied for any backup position of any other technician.

      Interview questions [1]

      Question 1

      How nslookup works? Linux booting process? How e-mails works?
      1 Answer
      3
      avatar
      Redis response
      4y
      I would like to thank you for your honest feedback. I'm Oren Yaqobi, and I run our Global Customer Success Organization. Redis as a company, and I take all feedback very seriously, and we continually strive to improve. The experience of our candidates is on top of our minds. We work hard to give the best experience to our candidates and our employees, and I am sorry to hear that your experience was not as good as we were hoping. I value your time and investment in our interview process, and I apologize for your experience. You are welcome to reach out to me directly if you want to discuss this matter further. My email address is oren@redis.com.

      Other Technical Support Engineer Interview Reviews for Redis

      Technical Support Engineer Interview

      Apr 23, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. I interviewed at Redis

      Interview

      The process is quite long and demanding, including a 6-hour technical assignment that must be completed in one sitting. Even after completing and passing this stage, the next step involves a dashboard panel interview with Solution Architect-style questions. While this was for a Technical Support Engineer role, only a few of the questions were directly related to the technical assignment or the role itself—many felt unrelated. Unfortunately, this stage can still be used to reject candidates, even after successfully completing multiple earlier rounds, including the main technical task.
      2

      Technical Support Engineer Interview

      Apr 23, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Redis

      Interview

      As the first stages were pretty well described, will share the last two. After the "home assignment, you get to a whiteboard session, There, for 1.5 hours, you get to discuss scenarios. They essentially describe how Redis works. (see questions below) +++ The last stage is a mix of tech and behavior questions. Surprisingly it's the longest one and actually may last over 3 hours (supposedly 2). You might get asked for a pretty granular description of things that you might not essentially know.

      Interview questions [1]

      Question 1

      - How does Redis AOF backup work - How does Redis HA work - How does Redis cluster work - Why one data type is "better" than another - try digging deeper into that
      Answer question
      1

      Technical Support Engineer Interview

      Oct 9, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at Redis in Oct 2024

      Interview

      First HR screen then call with hiring manager. The hiring manager then didn't show up for the interview, Had to reschedule. The call with the Hiring manager was a random sporadic rapid fire round of his favourite linux commands. No situational questions whatsoever just questions about commands, I had to argue with the hiring manager that while the answer he was looking for was right, The way I described was also correct but he didn't seem to understand that theres more than one way to do something in Linux. Next was a tech assignment which was fairly easy, configure redis on two servers and set up replication, write some small code to inject and read data using a data type, I passed this. Next was what I was told a session to discuss this in depth, Except on this call we spent about 5 minutes talking about the assignment then I started getting quizzed on the best way to deploy redis, I was told I could do anything I wanted except when I gave an answer and an explanation I was told I was wrong, even though I have described scenarios that have been deployed before and I had good knowledge of. After this I was rejected, I was relieved, a complete car crash process and nothing in the interview was really on the job description. In my opinion, the interviewers only asked me questions to see if I knew what they knew, this is the wrong way to conduct candidate interviews and if these folks conducted themselves in my current company I would not let them within a mile of a candidate. Avoid this company as it seems very chaotic and stressful to work there.

      Interview questions [1]

      Question 1

      Whats the best data type to chose when using redis
      Answer question
      6

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