Pretty standard phone screening. Asking previous experience, situations in which you helped an angry customer, what salary you expect, and what hours you're looking for. We all know that bus schedules have been a nightmare for working parents this year and cost of living is unaffordable, so getting kids to school safely is a priority. They were not willing to consider these real life circumstances that affect our community. There are other clinics which are much more reasonable, considerate, and human.