Sainsbury's Bank Interview Questions | Glassdoor

Sainsbury's Bank Interview Questions

Updated Jul 10, 2017
10 Interview Reviews

Experience

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  1.  

    Travel Money Advisor Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Sainsbury's Bank (London, England (UK)).

    Interview

    I applied online. The next day I received an email asking me to call HR and arrange for an interview.
    At the interview I was made comfortable. I was asked to do some basic math test and currency exchange test, which I had half an hour for. It is very important not to make any mistakes. After that I was asked many competency questions. Make sure you ask some questions back. It is important to show your intrest in the job and good to mention why you want to work for sainsburys bank. We discussed the hours, rota, uniform size, holidays etc. The overall experience was good. If you well prepared and do research about sainsbury you should be fine.

    Interview Questions

    Negotiation

    None


  2. Helpful (3)  

    Travel Money Advisor Interview

    Anonymous Employee in Hereford, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Sainsbury's Bank (Hereford, England (UK)) in February 2016.

    Interview

    Online application. Involved answering questions, best and worst scenarios. Got a text the next day confirming I had been shortlisted for an interview. At the interview you sign in at the customer service desk, where the interviewer meets you. Taken to interview room. The interview involves 3 stages Answer yes/no questions. Then a few normal interview questions, like, "why do you want to work at sainsbury's?" Then the last part is a timed 20 minute maths test. Fairly easy. They just look to see if you know what sums to do incase of manual trading. You are allowed a calculator. Questions like, exchange £500 in to € with exchange rate of 1.29 etc. Dress smart/casual.

    Interview Questions

    • Tell me a time when you have had a disgruntled customer and what did you do to resolve the situation?   Answer Question
  3.  

    Graduate Business Change Programmer Interview

    Anonymous Interview Candidate in Edinburgh, Scotland (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Sainsbury's Bank (Edinburgh, Scotland (UK)) in November 2015.

    Interview

    Having spoken to a representative from Sainsbury's Bank at a careers fair, I thought Sainsbury's Bank seemed like a great place to work. I applied online and was then invited to attend an assessment centre at the company's head office in Edinburgh which involved a pre-prepared presentation, a one hour competency based interview and a group task.

    Interview Questions


  4.  

    Travel Money Advisor Interview

    Anonymous Interview Candidate in Uxbridge, England (UK)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Sainsbury's Bank (Uxbridge, England (UK)) in September 2015.

    Interview

    Three people conducted the face-to-face interview. Telephone interview was short and simple. Not really an interview actually. The appointment for the face-to-face interview was made for two weeks later. The interview didn't go well at all when they found out I was still at university, it felt like they already knew I wouldn't be available and starting asking questions about my flexibility and how they would need me everyday for 8-9 hours. My friend worked at a different Sainsbury's bank and was confused by this when I told him (also was studying at university). I realised it just wasn't meant to be. The employers probably just had their own preferences and were looking for someone with previous experience in Travel money. But this begs the question, why offer 3 months training then? And anyways I'm pretty sure I was skilled enough to take on the role. But I guess it was my bad luck this time.

    Interview Questions

    • What duties do you expect to carry out other than customer services   Answer Question

  5.  

    Travel Money Advisor Interview

    Anonymous Employee in Eastbourne, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Sainsbury's Bank (Eastbourne, England (UK)) in May 2015.

    Interview

    Competency Based Question, Interview process was very straight forward and simple. First you need to complete an application online, followed by a situational test. If successful with the test they then invite you for an interview and need to carry our DBS and Credit checks to ensure you are suitable for the job.

    Interview Questions

    • Tell me about a time when you had bad customer service and how you dealt with it?   1 Answer

  6. Helpful (3)  

    Analyst Interview

    Anonymous Employee in Edinburgh, Scotland (UK)
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took a week. I interviewed at Sainsbury's Bank (Edinburgh, Scotland (UK)) in February 2015.

    Interview

    Quite fine like any other not too difficult for an experienced person. believe in almighty and take the interview as you would get selected but get stictched up for some tasks not relevant

    Interview Questions

    • Why do you want to work for SB   1 Answer

  7. Helpful (2)  

    Travel Money Advisor Interview

    Anonymous Employee in Gloucester, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Sainsbury's Bank (Gloucester, England (UK)) in July 2014.

    Interview

    Came to the travel money bureau, very short wait to then start the interview, took me out to a back room and she left for a while, as I completed basic numeracy tests

    Interview Questions

    • What do you know about the company?   1 Answer
  8.  

    Travel Money Advisor Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied in-person. The process took 6 days. I interviewed at Sainsbury's Bank in January 2014.

    Interview

    I applied on line and then a few days later I was invited in store for an interview with the manager. It was quite an easy and very informal and was more like a chat. he asked about my availability and when I could start working. After 3 days I got an email saying I got the job! Just make sure you know things about the company and you'll be…

    Interview Questions


  9.  

    User Experience Designer Interview

    Anonymous Interview Candidate in Edinburgh, Scotland (UK)
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at Sainsbury's Bank (Edinburgh, Scotland (UK)) in August 2013.

    Interview

    I went through a recruiter to get my initial interview.

    While the manager with whom I was meant to meet on my first visit was unavailable, I met with two other senior managers. The stature of these people offset my initial disappointment of not seeing the person whom I intended to meet.

    The conversation largely surrounded aesthetics and usability, mostly surrounding their own site in its current state. There weren't any design exercises to speak of, which, in retrospect, is always a little disappointing.

    The conversation was pleasant, and made it feel far from an interview.

    I was invited back in to speak to the manager with whom I meant to meet with originally. He was extremely charismatic and asked a good deal of challenging questions.

    After that interview, I received an offer. I turned it down simply because of a better offer elsewhere.

    Interview Questions

    • What do you think of our site as it is?   1 Answer

  10.  

    Customer Service Assistant Interview

    Anonymous Employee in Dunfermline, Scotland (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Sainsbury's Bank (Dunfermline, Scotland (UK)) in May 2013.

    Interview

    Phone interview followed by a face to face. Motivational questions were asked, why you want to work there and what you know about the company. Role alignment questions were asked to see if I was suitable for the role and had the right experience.

    Interview Questions

    • Tell me about a time you worked well within a team   1 Answer

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