online interview asking customer scenario questions and then they used a simulator game to finish. they give you one minute to prep for each answer you give. you also get to retry each answer you give three times before submitting. it consisted of five questions in total.
Interview questions [1]
Question 1
describe a time you went above and beyond for a customer.
I interviewed at Santander (Lisbon, Lisbon District)
Interview
was okay, the interviewer was nice and professional, it lasted for about 30 mins but i havent heard back from them and nor the email to inform me the result as well
Após a inscrição teve prova online com diversos temas como português, excel e raciocínio logico, após aprovacao teve entrevista presencial em grupo com dinâmica e a última etapa foi entrevista individual com os gestores da área.
I interviewed at Santander (Milton Keynes, England)
Interview
Just your average customer service interview, asking a lot about previous experience and to give a lot of examples of different situations based on previous experience. Overall it was very standard for a customer service interview