The interview process at Schmack was fairly informal and not particularly structured. It mainly consisted of casual conversations with different team members, who all seemed friendly and genuinely passionate about their work.
I applied through other source. The process took 2 weeks. I interviewed at Schmack
Interview
Kind of chaotic interview process.
1st round - 20mn call w/ CEO. Talk about the agency, talk about your resume, classic interview. A little cold but OK. Been told that I will go to next round which is a little test.
No news for about 2 weeks. 2 weeks after, received an email telling me that I have to book a meeting with someone in the team for a technical interview.
After this, finally received the test. Cognitive test that was honestly really hard (and not related to a CRM position).
Been told after the test that I should cancel the meeting with the team member since I've not passed the test and that I can go through it once again in 6 month.
I applied online. The process took 2 weeks. I interviewed at Schmack in Feb 2025
Interview
Initial communication was clear, and the interviews were scheduled quickly. Interviewers (Seb and Alex) were friendly and engaging.
Misleading process – After two positive interviews and receiving strong signals from the team, I was told that my lack of experience with a specific CRM platform (Braze) was the reason for rejection. If the platform-specific experience was essential why proceed with multiple interviews?
Wasted time – I invested significant time and effort preparing for and attending the interviews, Only to be rejected for a reason that could have been identified from my CV. This reflects poor internal alignment and a lack of respect for candidates’ time.
Poor feedback – The feedback was vague and didn’t acknowledge my broader CRM expertise or my adaptability with different platforms. It felt like a generic excuse rather than a genuine assessment of my experience and potential fit.
Lack of professionalism – After the second interview, I was told I would be informed about the next steps shortly. Instead I heard nothing for days which forced me to follow up myself. Poor communication at this stage reflects badly on how the company values potential talent.