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      Scotiabank

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      Customer Service Representative Interview

      Jun 4, 2015
      Anonymous Interview Candidate
      Lethbridge, AB
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Scotiabank (Lethbridge, AB) in Apr 2015

      Interview

      They sent me an email for virtual interview after one month since I applied. There were pre-recorded questions and I had 30 seconds to think about the question and had 5 minutes to answer the question. There 10 questions and they were all super easy. After a month I got a rejection letter from them. Overall it was a good experience. I guess the interview was something new cuz I have not heard anybody had similar interview.

      Interview questions [1]

      Question 1

      Tell me about yourself? The salary range you expect? Can you work evenings and weekends? Tell me about your strengths?
      3 Answers
      8

      Other Customer Service Representative Interview Reviews for Scotiabank

      Customer Service Representative Interview

      May 24, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Scotiabank

      Interview

      Very chilled and eye opening. They asked me a few questions and more details on my resume. They were very patient and listened. Just be very authentic too it saves

      Interview questions [1]

      Question 1

      Tell me a bout yourself
      Answer question

      Customer Service Representative Interview

      Oct 22, 2025
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Negative experience
      Average interview

      Application

      I applied through a staffing agency. The process took 3 days. I interviewed at Scotiabank (Toronto, ON) in Oct 2025

      Interview

      It was good but they did not want me because i did not understand the role which pissed me off a lot and i thought i got it cause i awnsered confidently

      Interview questions [1]

      Question 1

      Tell me about a time you went above and beyond for a customer
      1 Answer

      Customer Service Representative Interview

      Dec 10, 2025
      Anonymous employee
      Victoria, BC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Scotiabank (Victoria, BC) in Oct 2025

      Interview

      Pretty well balanced between formal and informal, keen to understand your goal and explain the company's goal. Pretty clear what they need from you and how they can be part of your growth path. The hr helped to have a better contract as well.

      Interview questions [1]

      Question 1

      What are my future goals regarding growing inside the banking system or outside?
      Answer question