Second Cup Interview Questions | Glassdoor

Second Cup Interview Questions

Updated Mar 27, 2017
43 Interview Reviews

Interview Experience

Interview Experience
59%
29%
10%

Getting an Interview

Getting an Interview
59%
16%
13%
8
2

Interview Difficulty

1.9
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty
  1.  

    Cashier and Barista Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Second Cup.

    Interview

    applied in person. after about 2 weeks later they called you .

    Interview Questions

  2.  

    Barista Interview

    Anonymous Employee in Thornhill, ON (Canada)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Second Cup (Thornhill, ON (Canada)).

    Interview

    Basic 1 on 1 interview about yourself and experience that you had and involvements. During regular store hours took about 20 minutes and was recruited right away with a starting shift when I was avaliable next

    Interview Questions

  3.  

    Cashier and Barista Interview

    Anonymous Employee in Montreal, QC (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Second Cup (Montreal, QC (Canada)).

    Interview

    Interview took about 20 mins, basic questions about how to treat customers, owner was really cool. Asked me when I could start at the end of the interview and send me my hours by the next day.

    Interview Questions

    • If there is a long line up and you're serving a customer but notice that another guest down the line looks impatient and like they want to leave, what would you do?   1 Answer
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Anonymous Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Interview

    Individual and in french,management seemed friendly. It lasted about 5 to 7 minutes amd the questions were general. The manager saw me struggling to find words in french so she started talking to me in english and was patient when i started to stutter

    Interview Questions

    Negotiation

    No negotiations

  6.  

    Barista Interview

    Anonymous Employee in Toronto, ON (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Second Cup (Toronto, ON (Canada)).

    Interview

    Started off with 'tell me about yourself' and went on being asked on how would you deal with upset or difficult customers and what is great customer service. The questions were fairly easy to prepare. The whole interview was very friendly. They're primarily looking for outgoing personalities so be prepare to smile a lot and speak in an excited tone.

    Interview Questions

  7.  

    Barista Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Second Cup in August 2016.

    Interview

    Went to the store, asked for the manager and dropped off my resume, they asked me about my availability and wrote it down on the back of my resume. Got called within a week for and interview

    Interview Questions

  8.  

    Barista Interview

    Anonymous Employee in Halifax, NS (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Second Cup (Halifax, NS (Canada)) in August 2016.

    Interview

    Personal and intimate. Identified key areas where I would be an asset to the team and outlined the need the company had at the moment. There was no hidden elements in the process, everything was transparent. Did not leave me wondering how it went or waiting weeks for a response.

    Interview Questions

  9.  

    Cashier and Barista Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 2+ weeks. I interviewed at Second Cup in July 2016.

    Interview

    Walked into the location and gave an employee my resume and was emailed about an interview over a week later. The interview was held in the cafe soon after. The owner was very nice and the interview only took 15 minutes. There were many situational based questions. They were very quick to get back to me!

    Interview Questions

    Negotiation

    There was none

  10. Helpful (1)  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Second Cup.

    Interview

    I sat down. The franchise owner met with me after five minutes. The franchise owners seem to identify themselves as staff instead of owners so this wait is dependent on how many customers are lined up to be served. I was offered coffee, and I accepted because it shows that you are willing to consume what you are selling to others. I was asked general questions about previous work experience but what they are really looking for is based on your appearance and their staffing needs.

    Interview Questions

    • What is your greatest weakness?
      How did you handle a difficult workplace situation?
      What makes you a great team player?  
      1 Answer
  11.  

    Barista Interview

    Anonymous Employee in Toronto, ON (Canada)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Second Cup (Toronto, ON (Canada)) in March 2016.

    Interview

    Former manager and her father sat me down and asked only two questions, How would you handle an issue with another coworker, and how would you handle an upset customer. in and out, all they cared about was my experience

    Interview Questions

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.