Customer Success Manager applicants have rated the interview process at Seismic with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 54.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 44 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Seismic overall takes an average of 26 days.
Common stages of the interview process at Seismic as a Customer Success Manager according to 4 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 25%
Group panel interview: 25%
Background check: 17%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 months. I interviewed at Seismic in Oct 2019
Interview
Overall, really positive interview experience. I did have a phone screen where the goal was to get an understanding about the company, the role and salary expectations. After, I spoke to nearly everyone on the Customer Success LT throughout the process where everyone was very clear about what the role entails and how this is a fast paced company. Most of the people I spoke to it was virtual/over the phone. I did go into the office to present a QBR to about 5 people where they ask you questions at the end then you meet with a couple of people from the team.
Interview questions [2]
Question 1
What experience do you have with contract renewals?
My interview process was smooth, and there was clear communication throughout the process! Everyone I interacted with was kind and professional. Even though I didn't get the job, it stands out as one of the kindest, most professional interview experiences I have had.
I applied online. The process took 3 weeks. I interviewed at Seismic (Boston, MA) in Oct 2019
Interview
The first call with the recruiter was great. She was very open and honest about the company and the position. She really seemed to know a lot about the job and position, compared to other recruiters I have dealt with. I then spoke to a manager who was very friendly, knowledgable, and an active listener. The third person did not seem like they were even listening to my speak. She was 10 minutes late to the call, and had to leave 5 minutes before the call was supposed to end. I felt as though she was doing other work while I was speaking, not very engaged. I was not shocked when I did not move onto the next round. Felt as though my application was not taken seriously.