I applied online. The process took 5 days. I interviewed at Senture in Oct 2021
Interview
The interview process was pretty straight forward. The questions were a easy they mostly want to know customer service and the willingness to help customers and the desire to grow
Interview questions [1]
Question 1
Name a time that listening helped you help a customer even if they weren't your specific customer?
Really kind interviewer. It was a quick interview, so basically, she asked basic questions about the job. Nothing difficult at all. I felt very welcomed by this interviewer, so I recommend applying to this company!
The interview process was smooth and quick. They were very polite and made me feel comfortable. The recruiter was so very sweet, she made me feel like super comfortable. The interview just consisted of about 4-5 questions total, so it didn’t take long either.
I applied through other source. The process took 1+ week. I interviewed at Senture (West Palm Beach, FL) in May 2025
Interview
Interviewer asked a lot of questions about various scenarios that happened in previous jobs. The interview was roughly 15 minutes long. The interviewer also asked what customer service software I had experience. Plus, she asked how much experience I had in sales even though it did not mention sales was included in the job description.
Interview questions [1]
Question 1
What is time where had conflict with a customer or coworker and how did you turn that conflict into a positive?
