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      Solution Consultant Interview

      Dec 11, 2020
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ServiceNow in Nov 2020

      Interview

      After applying online I was first called by a recruiter, this discussion felt extremely impersonal and cold. They seemed to be filling in some kind of checklist and were trying to get as many answers out of me per minute as they could. They made no effort to make me feel comfortable or make me like the company. As part of the questions they asked me my salary expectation and just noted down what I told them. They called me again next morning telling me that the recruitment manager wants to speak with me but they will need to lower the salary by about 20% due to the type of experience I am bringing. I felt bummed out by this as I think I have very relevant experience for this role and seemingly more experience with the tool than the hiring manager himself. Furthermore I had based my expectations on high-confidence salaries shared on this platform. As reasoning she pulled out the typical BS around how they want to hire people who really want to join them as a company rather than people who want money. Mind you this is the same a company that jacks up its license prices by minimum 20% at every renewal as a standard and justifies it by talking about the value their tool brings. This whole thing felt wrong already but I decided to proceed regardless as I was hoping that once inside I will have opportunities that I wouldn't have working for a partner. A couple days later I had the interview with the Hiring manager and a team member and I felt it went quite well. I get another call from the same cold recruiter the morning after and she confirms that the feedback is positive, however they want to reduce the type of package they would put me on by another 15% and the way she was saying it it sounded like they are already making a stretch, even though earlier she was the one who gave me a number... At this point I felt like they are playing games with me and I pulled out from the process. I never had any company simultaneously tell me they like my profile, they liked me during my interview and want me to work for them while also trying to reduce my salary expectations by belittling my past achievements... They tried to do this twice in the process. I feel like they wasted my time and I would not recommend applying for a role there.

      Interview questions [1]

      Question 1

      How would you talk about ServiceNow to someone non technical
      Answer question
      4

      Other Solution Consultant Interview Reviews for ServiceNow

      Solutions Consultant Interview

      Dec 9, 2024
      Anonymous Interview Candidate
      Munich, Bavaria
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at ServiceNow (Munich, Bavaria)

      Interview

      2 video interview rounds with presentation and 2 team members. Friendly approach and interest to know the person better. Questions on product and role understanding as well as personal achievements.

      Interview questions [1]

      Question 1

      What are possible challenges during the interaction with small businesses ?
      Answer question

      Solutions Consultant Interview

      Oct 2, 2024
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at ServiceNow

      Interview

      Typically there are four rounds of interviews - 1st Recruiter, 2nd Hiring Manager, 3rd Team you'd be working with, 4th Use Case Presentation. However, they added one more round of interviews for me. The interview process and communication is lengthy and there's a bit of a communication break down due to coordination with multiple parties. Questions weren't difficult and the panelist were professional, knowledgeable, and clear on what expectations for the role were.

      Interview questions [3]

      Question 1

      What do you know about the ServiceNow platform?
      Answer question

      Question 2

      What's your favorite thing about the ServiceNow ecosystem?
      Answer question

      Question 3

      Tell us about a time when you had to demo a solution to a client - what did that look like?
      Answer question

      Solution Consultant Interview

      Dec 1, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 months. I interviewed at ServiceNow in Aug 2024

      Interview

      Went through a series of 3 interviews over a 4-month period with excellent feedback from each interviewer, only to be completely ghosted after my 3rd interview. Recruiter was completely unresponsive when I followed up via email, and again after my internal referral requested an update on my behalf. I only learned that I did not advance after logging into the job platform following an email requesting "Please share feedback on your recent ServiceNow application experience", a survey emailed to me weeks after interviewing. The survey unfortunately, only offered a Likert rating scale, and no room for actual feedback. When I logged back into the platform, I noted that my status was changed from "Interviewing" to "Archived". Never received any other communication after 3 interviews, which I'm sure includes a small pool of candidates. Incredibly disappointing and unprofessional to say the least.

      Interview questions [1]

      Question 1

      How do you handle difficult people?
      Answer question