The team was great, and the interview process was easy with them and pretty run of the mill. Until they lead me on and dragged on the process to last months. After the three screenings and all three interviews stating they will give positive feedback and recommend hiring, the recruiter went MIA, I had to send multiple followups to get any form of status or communication, and even then the recruiters led me on stating that the feedback was VERY positive. No touch bases or anything unless I started the conversation.
Eventually I was told they hired another candidate, but they wanted me to apply for other positions internally, which means I was a backup choice. This is nothing rare, but the lack of communication really made me feel unwanted as a candidate at the company. I want to feel like I am wanted at an organization, not a second choice.
SN is not the place for me.
Interview questions [1]
Question 1
Explain a time in your past when you had to lead a project that failed.
Basic HR screening with no feedback on the expectation on the next steps. HR kept on telling will need HM's input on most questions, so not much clarity on the role and expecations
I applied online. The process took 2 weeks. I interviewed at ServiceNow in May 2024
Interview
One basic HR screening where I was asked about my current role and a few questions on compensation.
Then three rounds of interview where I was asked about my work and a case.
After all rounds were done, the HR told me that my interview went well and the hiring manager liked my profile but they want to review other candidates and have put my candidature on hold which was disappointing and unexpected from a company like ServiceNow.
Interview questions [1]
Question 1
1. Why do you want to join ServiceNow?
2. Youtube watch metric is down. How would you do an RCA?
3. What's your favourite product? How would you improve it?
I applied through a recruiter. The process took 2 weeks. I interviewed at ServiceNow in Nov 2022
Interview
one phone screen with recruiter.
Three back to back 30 minutes final virtual round - it was focussed on behavioral and technology.
The interviewers were Director and above across different orgs at ServiceNow
Interview questions [1]
Question 1
PM - tech, hypothetical situational based round, focussed on how and what data would you look for, when working cross-functionally.