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      Sr. Tech Support Engineer Interview

      Jan 25, 2023
      Anonymous employee
      Accepted offer
      Positive experience

      Other Sr. Tech Support Engineer Interview Reviews for ServiceNow

      Senior Tech Support Engineer Interview

      Jun 2, 2023
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at ServiceNow in Jan 2023

      Interview

      The process is a 2 round one before a discussion with HR 1. Direct one-on-one Manager Round - Real time scenarios will be given and will be asked to explain what will you do 2. Technical Round - asked to solve few examples

      Interview questions [1]

      Question 1

      1. Why ServiceNow 2. How do you handle stress 3. What will you do if 2 many tasks are assigned to you
      Answer question

      Application

      I applied online. The process took 2 months. I interviewed at ServiceNow in Apr 2023

      Interview

      Conversation with recuiter, then with 1 senior support engineer and his manager. This involved a technical multi choice and a technical discussion. Followed by a 3 person customer support fit. The recruiter said I would receive a job offer after the final interview, but after a month of waiting and back and forth, it eventually never came to fruition. The process was enjoyable, but towards the end, the lack of communication presented a lot of doubt to me about how the company processes recruitment. Not all members of the team during interviews were as welcoming as others.

      Interview questions [1]

      Question 1

      Describe REST vs SOAP to me
      Answer question
      1

      Sr Tech Support Engineer Interview

      Nov 10, 2023
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ServiceNow (San Francisco, CA) in Apr 2023

      Interview

      The interview process was fast and smooth. The interview took 45 minutes. there were 3 interviewers. good questions, understanding how the environment goes, and straight to the point. The interview was not difficult. ServiceNow requires someone who is a team player and understands how the company and the tools work

      Interview questions [1]

      Question 1

      JavaScript Questions and how to fix mistakes
      Answer question