I applied through an employee referral. The process took 4 weeks. I interviewed at ServiceNow in Aug 2024
Interview
Call with a recruiter, a 30-minute conversation with the hiring manager, and then a panel interview with 3 managers of the team. The screens and interviews were straightforward and nothing out of the norm.
Interview questions [1]
Question 1
The next step in the process for the Customer Success Manager role is a Panel Presentation to a customer outcomes team.
A recruiter interview followed a few interviews by a hiring manager, other departments’ managers and future colleagues. The duration of each interview was 45-60 min. The whole process took about a month. The length of the hiring process can vary significantly depending on how tightly you schedule your interviews and how urgently the company wants to hire.
I applied through a recruiter. The process took 2 weeks. I interviewed at ServiceNow (Heredia) in Nov 2024
Interview
Nice and short! Three interviews in total, with a final one including a panel of directors. The whole process took only 2 weeks to get an offer. It is one of the best interviewing processes I have been part of.
Interview questions [1]
Question 1
Background and CSM experience are the most asked for.