Shiftsmart Interview Questions
Updated Mar 6, 2023
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Interviews at Shiftsmart
Interviews for Top Jobs at Shiftsmart
- Political Survey Caller (4)
- BizOps Lead (3)
- Talent Acquisition (2)
- Surveyor (2)
- Call Representative (2)
- Survey Caller (2)
- People and Culture Lead (2)
- Contract Worker (1)
- Merchandiser (1)
- Moderator (1)
- Talent Acquisition Partner (1)
- Telemarketer (1)
- Sales (1)
- Senior Product Manager (1)
- Product Analyst (1)
- Director of Sales Operations (1)
- Phone Agent (1)
- Call Center Customer Service (1)
- Customer Service Representative (1)
- Business Analyst (1)
- Telephone Surveyor (1)
- Phone Surveyor (1)
- Strategy Lead (1)
- At Home Based Phone Representative (1)
- Marketplace (1)
- Business Operations Lead (1)
- BizOps Associate (1)
- Political Surveyor (1)
- BizOps Manager (1)
- Marketplace Strategy & Operations Lead (1)

Anonymous Interview Candidate
I applied online. I interviewed at Shiftsmart
Pretty standard process. Had a recruiter screen with a recruiter. Completed a case interview and presentation with a panel followed by a series of behavioral interviews with executives. Received an offer but the title Behavioral interviews felt transactional and surfaced some red flags - sharky, workaholic culture with no clear idea of the role provided. Reviews and employee tenures on Linkedin surfaced more red flags
- What's the hardest you've worked on something?

Anonymous Interview Candidate
I applied online. I interviewed at Shiftsmart
Initial phone screen with the recruiter which went well. Explained the role, what the team is looking for, the hiring manager and who they are and general compensation expectations. Hiring Manager interview felt transactional, not conversation. It does not appear the team fully understands how to effectively run a proper recruiting cycle. It was a red flag that led me to back out of further rounds.
- What is your experience working on Mobile Apps and working with marketplaces?
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Anonymous Employee in Pontotoc, MS
I applied online. I interviewed at Shiftsmart (Pontotoc, MS) in Jan 2023
Interview conducted in app. Consistent of a 3-5 min. Video, with 5 follow-up questions. Instructions on checking in/out codes, contact info, job descriptions, how to report any problems. Setting up account for payment, or gift card payment.
- What should be done upon arrival

Anonymous Interview Candidate
I interviewed at Shiftsmart
Untraditional interview process. Lead contact was not an HR individual and was never clear of their exact title. The hiring manager asked for lots of information and did not seem to know what type of candidate they were looking for. The information interview process with the knowledge expert on the company.
- How do you present information?

Anonymous Interview Candidate
I applied through other source. I interviewed at Shiftsmart
It's clear the people function is not being run by a person with actual hr/talent competency. As mentioned in other reviews, the rescheduling is not good for candidate experience coupled with inability to assess real needs within the business makes for an unfortunate waste of time. I would challenge the C-suite to reassess and consider introducing a person with some real hr practice knowledge into the organization.
- Tell me what your next step looks like.

Anonymous Interview Candidate
The process took 2 weeks. I interviewed at Shiftsmart
Yikes. Uh what to say here… a dizzying mix of talented people and major red flags. Similar to other reviews the interview process was simply a mess. A couple internal figures were truly impressive, but were sort of cancelled out by some sharky types that signaled to me culture would be a major issue. Every single person I spoke to had a totally different story for what the role would be responsible for. Everyone broadly pointed to similar success metrics, but only one person could tell me about historic performance.
- An example of leading a cross-functional project

Anonymous Interview Candidate
I applied through other source. I interviewed at Shiftsmart
1st round interview was a culture fit interview and the 2nd round interview was a case study that involved analyzing a data set and coming up with recommendations based on trends identified
- why do you want to work for a small company

Anonymous Interview Candidate in New York, NY
I applied online. The process took 2+ months. I interviewed at Shiftsmart (New York, NY) in Oct 2022
I interviewed with Shiftsmart after applying through the company website. After a case study, presentation, and 8 interviews over 2.5 months and positive feedback after each one, I did not receive an offer. The process was convoluted and unclear. I was told that I was not a fit in the team that they had suggested I interview for. I was then told to interview in another team where there may be a role, and was then told I would not be made an offer. The communication was consistently and deliberately hard to understand. The HR team changed the decision date on four separate occasions, and then changed the rules. I now believe there was never a role in the first place.
- Standard behavioral questions, Amazon style.

Anonymous Employee in Cincinnati, OH
I applied online. The process took 1 day. I interviewed at Shiftsmart (Cincinnati, OH) in Oct 2022
All's you had to do was sign up and then it texts/emails the next step. It was easy and you get to start working fast as soon as you can.
- The basic questions they need to get your address, information to start.

Anonymous Interview Candidate
I interviewed at Shiftsmart
Same experiences as others here, the interview was scheduled and rescheduled 3x which is totally fine. The demeanor of the interviewer lacked professionalism and I felt they were looking for a bro-type personality to match the company culture. Just overall a poor candidate experience.
- Tell me your 2 superpowers
Shiftsmart Interviews FAQs
Glassdoor users rated their interview experience at Shiftsmart as 55.0% positive with a difficulty rating score of 2.03 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Strategy Lead and Business Operations Lead rated their interviews as the hardest, whereas interviews for Telemarketer and Merchandiser roles were rated as the easiest.
The hiring process at Shiftsmart takes an average of 12.19 days when considering 40 user submitted interviews across all job titles. Candidates applying for Surveyor had the quickest hiring process (on average 1 day), whereas Political Survey Caller roles had the slowest hiring process (on average 31 days).
Common stages of the interview process at Shiftsmart according to 40 Glassdoor interviews include:
Phone Interview: 35.62%
Presentation: 21.92%
One on One Interview: 13.70%
Other: 8.22%
Background Check: 6.85%
Drug Test: 5.48%
IQ Intelligence Test: 4.11%
Group Panel Interview: 2.74%
Skills Test: 1.37%
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