Smashburger Interview Questions | Glassdoor

Smashburger Interview Questions

Updated May 1, 2017
73 Interview Reviews

Experience

Experience
63%
17%
18%

Getting an Interview

Getting an Interview
68%
15%
8%
5
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy

Candidate Interview Reviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty
  1.  

    Management Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Smashburger (Atlanta, GA) in April 2017.

    Interview

    Lengthy with a first interview with the General Manager, then working interview, then meeting with ownership, then background check, and then credit check, with a two weeks later only receiving a text from the GM "have you heard anything from the owner"

    Interview Questions


  2.  

    General Manager Interview

    Anonymous Interview Candidate in Richardson, TX
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Smashburger (Richardson, TX) in March 2017.

    Interview

    Phone interview w HR person, then face to face w other GM w less than 90 days experience w them. He was very unprepared but tried to act like an expert.

    Interview Questions


  3.  

    Line Cook Interview

    Anonymous Employee in Brookhaven, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Smashburger (Brookhaven, PA) in November 2016.

    Interview

    The interview was simple and easy. I was asked simple questions and got hired on the spot. It was a group meeting so there was multiple people there for the interview but we were each one on one interviewed.

    Interview Questions


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (1)  

    Assistant General Manager Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Smashburger (New York, NY) in October 2016.

    Interview

    I originally applied for the General Manager position. I was a GM of a similar concept so I thought I had at least a fighting chance at this position. After I applied, I received an email from an area manager requesting I call them to schedule an interview. After I called, I met up with a GM/area manager in a store about 30 minutes from my house. We talked for about 30 minutes and she said I would be better fit for an assistant position because I hadn't quite done everything that is required of a GM at their company. I said ok because she said they fast track you to GM in six months.

    I should stress, that I have been trying to find a job for a while. I was willing to work for their company for a long period of time in order to advance and Smashburger seemed like they were really into that. I stressed this at the interview that I wanted to stay somewhere for a long time (my resume has some gaps from being in a touring band and trying to run my own business).

    She said great, Smashburger is looking for people who want to move up and you can move up in about six months to GM and then it is up to you how far you would like to go. I was very excited and left the interview feeling good.

    I then get an email a few days later asking if I can do an on the job evaluation aka stand around and watch the crew members and another area manager work. This store was an hour from my house in the opposite direction of the first interview.

    I asked as many questions as I possibly could while the AGM took me on a tour of the store and how everything works. It was almost spot on to the concept I had ran before and they make it easy enough any moron can do it. There is a check list for everything. I am surprised they don't have a checklist for how to take a proper pee in the bathroom. If you can't succeed here you are hopeless. I also stressed to her I am looking for advancement, I am not interested in staying as an assistant manager. She said great! "I will write that in my notes." Verbatim.

    After standing around for about two hours I said I think I understand what is going on here. She said awesome and I ate a free lunch. I have to say it was very good. She was also an awesome person and both ladies so far were great.

    About four days later I get another email from the first lady I interviewed with asking if I can interview with her boss, the district manager. I say great yes, no problem! I agree to the date. Then I get another email with a different date and calendar invite scheduled. I emailed late that night to make sure of the correct date and didn't get a response. My mother and I share a car sometimes so since I thought the date had changed, I let her borrow my car the next day. I get a call early in the morning say it is in fact the first day and if that is still ok. No problem I say and my mom takes her lunch break to deliver the car back to me.

    I drive an hour to Denver again for my corporate interview. At this point, I am no longer nervous but a little bit surprised at how many interviews they are requiring for someone with general manager and 10 years of restaurant experience. It is just a burger place at the end of the day...

    I interview with the district manager who fit every stereotypical corporate facade you can think of. I should let it be known, I am in general, not a fan of a corporate businesses, but I need to stay with a company for a while and do what I can to work my way up and establish some sort of career and Smashburger seemed like a decent company to do that in.

    We sat down and the questions began. All of them were typical. "Tell me about yourself?" "How do you handle people that are tardy?" "What is a time when you dealt with an unruly employee?" blah blah blah.
    I stressed again to this guy that I want to move up.

    I then received an email stating along the lines of "Thank you for your application and interest. As you can imagine, we receive lots of applications. If we do not follow up with you in two weeks we have selected another candidate. Best of luck on your job search."

    Wow! Thank you so much! I can sit and twiddle my thumbs for two weeks wondering if I have the job! So after traveling to three different cities, buying new shoes (non-slip shoes required for the on the job evaluation) , and wasting my time I do not have a job offer and I am now filing bankruptcy. But then again, I got a free lunch out of it.

    Welcome to 2016, where a degree, years of experience and an attitude to work hard and advance gets you literally no where in corporate America. I forgot to mention, my skin is brown if you were curious.

    Interview Questions


  6.  

    General Manager Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Smashburger (Dallas, TX) in October 2016.

    Interview

    Applied on their website. Received a call from their hiring manager and did a 30 minute phone interview. They then set me up with a face to face interview with the AGM which lasted about 30 minutes also. The next step was an observation shift during lunch for about 2 hours and a short sit down with the district manager. I was then sent a link to complete a personality quiz and background check. The final step was a short phone interview with the area director and was made an offer later that same day. Everybody I talked to was very kind and professional.

    Interview Questions

    Negotiation

    The offer was in line with my expectations so there was no negotiations.


  7.  

    Crew Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Smashburger (Los Angeles, CA) in September 2016.

    Interview

    Was called in for interview very shortly after submitting application. Interview was quick and sufficient. Was very smooth. Very friendly managers and employees. Great and clean environment. Menu test was required to come back and have higher chance at getting the job.

    Interview Questions


  8. Helpful (2)  

    Assistant Manager Interview

    Anonymous Employee in Flagstaff, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at Smashburger (Flagstaff, AZ) in August 2016.

    Interview

    It consisted of calculated questions to determine my competence and ability to be a positive part of the smash burger team. I was interviewed by the current general manager and also the district manager that was over the store I was applying for.

    Interview Questions

    • What will you add to this store?   1 Answer

  9.  

    Cashier/Server Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Interview

    The interview was very easy and quick. The general manager who interviewed me was nice and acted like he really enjoys his job. The whole thing only took 10-15 minutes.

    Interview Questions

    Negotiation

    I requested minimum wage but he offered $8.00, I accepted on the spot.


  10.  

    Cashier/Server Interview

    Anonymous Interview Candidate in Springfield, PA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Smashburger (Springfield, PA) in July 2016.

    Interview

    It was very nice and easy, the hiring manager was very on point! Waiting for a call back now, but I definitely think I got it! It seems like it's gonna be a great company to work for.

    Interview Questions


  11.  

    Shift Leader Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Smashburger in July 2016.

    Interview

    Interview process was short, sweet, to the point and actually kinda fun. There was a section of the interview where we had to pick a saying from a list, which ended up choosing a hypothetical scenario. I then had to answer what I'd do in the situation, which was fun and different.

    Interview Questions

    • What would you do if you brought a salad to a guest that had a hair in it?   Answer Question

    Negotiation

    I was asked how many hours I want to work and how much I want to make and they gave me exactly what I asked for


Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.