Smashburger Reviews | Glassdoor

Find your next job here

Smashburger Reviews

Updated February 20, 2018
381 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Smashburger Co-founder and Chief Executive Officer Tom Ryan
Tom Ryan
42 Ratings

381 Employee Reviews

Sort: PopularRatingDate

Pros
  • Laid back environment, good food (in 19 reviews)

  • Great food and the people are great (in 19 reviews)

Cons
  • Very difficult to manage work/life balance at the GM level (in 10 reviews)

  • Pay is not worth the amount of work and over time is mandatory (in 9 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Smashburger full-time

    Pros

    They are very pro and a good company to work for

    Cons

    There's nothing to say on this one


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Coon Rapids, MN
    Former Employee - Cashier in Coon Rapids, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smashburger full-time (Less than a year)

    Pros

    Give a nice amount of pay

    Cons

    Cut shifts very often sometimes unnecessarily

  3. "Very racist against blacks in san diego"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Smashburger part-time (More than a year)

    Pros

    Ots an easy job to get

    Cons

    If you are black and decide to leave or get a second job they will not hire you back but will hire a white person back

    Advice to Management

    You need to get it together. Discrimination is not the key to success.


  4. "Front of House Employee"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Front of House Staff in Blue Ash, OH
    Former Employee - Front of House Staff in Blue Ash, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Smashburger part-time (Less than a year)

    Pros

    Only good thing was the people I worked with! All the team members were like family!

    Cons

    Managers were lazy and nasty! They have a mice problem! The dont wanna give you a raise no matter how hard you bust your butt

    Advice to Management

    Hire people who wanna work and enjoy it! Hire managers who helps their employees the first time! Give people the money the deserve and not rhe minimum you have too!


  5. "Mandatory 50 hrs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistantbmanager in Las Vegas, NV
    Current Employee - Assistantbmanager in Las Vegas, NV
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Smashburger full-time (More than a year)

    Pros

    Great advancement opportunity and you learn so much

    Cons

    Pay is not worth the amount of work and over time is mandatory

    Advice to Management

    Pay people what they are worth and over time should be a choice not mandatory


  6. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Aurora, CO
    Former Employee - General Manager in Aurora, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Smashburger full-time

    Pros

    Good food, employees discount , training for four weeks not much to mention . There is plenty of Training . The good thing the restaurant has everything you need to help you do your job.?

    Cons

    Hard working environment .GM and AM excepted to cover the hours in order to meet company quota, it means that you need to open and close serval days to meet the quota. Good Luck.

    Advice to Management

    Need to be ready for hard working environment, there is a lot of food prep no specific person assigned for the prep everyone help however it is all day work


  7. "Shift leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Smashburger full-time

    Pros

    Free meals for management

    Cons

    Long hours
    Constantly working understaffed
    Promises not kept

    Advice to Management

    Stop talking badly about employees to other employees.

  8. "Regular Menial Job"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Smashburger part-time

    Pros

    Laid back
    Busy/Slow
    Tips
    Interesting co-workers to pass the time with.
    Relaxing atmosphere

    Cons

    Playing favorites, but that's everywhere.

    Advice to Management

    It really depends on every location. But at mine I would clean things no one dared to touch when there was nothing to do and when I would decide to chat with my coworkers I'd get yelled at. How I see it is if you actually work it's alright to chit chat for a bit. Everything that has to do with the computer system should be simple for the cooks and the cashier. It'd too often arise questions between the cashier and cooks when it could be made simpler to understand in the computer.


  9. "busy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GSP in Ramsey, NJ
    Former Employee - GSP in Ramsey, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Smashburger part-time (More than a year)

    Pros

    tips and face paced work

    Cons

    can be very busy at times


  10. Helpful (4)

    "Completely lost in space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Northglenn, CO
    Former Employee - Shift Leader in Northglenn, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Smashburger (Less than a year)

    Pros

    The Food is pretty good.

    Cons

    This place is so disorganized it can’t get out of their own way. Never enough people working, they won’t allow it, they have to hit their labor. Very dirty restaurants, unhealthy, not safe. Area managers are total jerks, never see them and when you do all the do is yell at you. Especially the short guy with the buzz cut and bad teeth. I hated working there.

    Advice to Management

    Get your act together. Your “leadership” is horrible. I’ve never worked for area managers that were so out of touch. All he did was yell at us. Maybe the big wigs should spend some time talking to the people that work in the stores, they’ll tell you what’s really going on!


Showing 381 of 388 reviews
Reset Filters