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Smashburger

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Smashburger

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Smashburger Reviews

Updated Jan 7, 2022

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Found 621 of over 634 reviews

3.3
52%
Recommend to a Friend
67%
Approve of CEO
Smashburger President   Carl Bachmann
Carl Bachmann
45 Ratings
Pros
  • "Good food and a decent discount(in 29 reviews)

  • "Smashburger is a great place to build a resume up(in 29 reviews)

  • Cons
  • "Hard to find good workers in smashburger(in 21 reviews)

  • "long hours, retail job, standing around a long time(in 16 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Smashburger and is not affected by filters.

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    1. 5.0
      Current Employee, more than 5 years

      Great franchise

      Oct 13, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Probably the best company i have worked with

      Cons

      Nothing i can think of

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    2. 4.0
      Current Employee, less than 1 year

      It is a really fun place to work

      Dec 21, 2021 - GSE Mechanic in Orchard, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The managers are always so great to work with and the work environment is always really nice.

      Cons

      There are some unemployment issues which does mean working or being called in more.

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    3. 3.0
      Current Employee, less than 1 year

      Employee

      Jan 7, 2022 - Shiftleader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Works with your schedule for days off.

      Cons

      The pay rate should be higher.

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    4. 2.0
      Former Employee

      Unprofessional

      Jan 3, 2022 - Gse 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      easy environment to work in

      Cons

      unprofessional and rude managers, it's never been that serious

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    5. 4.0
      Current Employee

      Good

      Dec 11, 2021 - Director of Operations in Peoria, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's good. It's hard work

      Cons

      Common staffing issues throught the country

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    6. 5.0
      Current Employee

      Is awesome work

      Dec 6, 2021 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Is very good place to work

      Cons

      Should improve salaries and benefits

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    7. 4.0
      Current Employee, less than 1 year

      Great part time job

      Nov 29, 2021 - Server in Clark, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great part time job for teens

      Cons

      Not a lot of things to do

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    8. 4.0
      Former Employee, less than 1 year

      Solid

      Nov 22, 2021 - Cashier/FOH in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good starter job no real gripes

      Cons

      Nothing of major concern was a solid working experience

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    9. 4.0
      Former Employee

      Overwhelming

      Nov 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Workers get 50% off meals

      Cons

      Overwhelming amount of customers with one FOH which was me taking orders and making shakes.

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    10. 1.0
      Former Employee, more than 3 years

      Corporate never care, upper management let you rot!!!

      Oct 9, 2021 - Anonymous Employee in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nothing good about this company!!!

      Cons

      DO NOT TRUST any of those positive reviews, if they said this company is that great WHY they are "FORMER" employee? Corporate office really don't give the damn of anybody but MONEY!! As long as your store making good money, every bad things you did will be forgotten. But if your store not making enough money (Corporate's standard) they will nit picking to find a way to fired you or force resignation. District managers work for this company mostly lack of individual thinking!!! They either don't have the experiences nor the heart for the hospitality industry. They WILL NOT stand up for you or any employees against Area manager or Corporate. Area leader/manager... ever watch Harry Potter??? They are the death eaters!!!

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    Viewing 1 - 10 of 621 Reviews

    Smashburger Reviews FAQs

    Smashburger has an overall rating of 3.3 out of 5, based on over 634 reviews left anonymously by employees. 52% of employees would recommend working at Smashburger to a friend and 43% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

    52% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Smashburger 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Smashburger to be career development, benefits, coworkers and the cons to be work life balance, compensation, management.

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