Smashburger Reviews | Glassdoor

Smashburger Reviews

Updated April 11, 2018
390 reviews

Filter

Filter

Full-timePart-time

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Smashburger Co-founder and Chief Executive Officer Tom Ryan
Tom Ryan
50 Ratings

390 Employee Reviews

Sort: PopularRatingDate

Pros
  • Laid back environment, good food (in 20 reviews)

  • Great food and the people are great (in 19 reviews)

Cons
  • Very difficult to manage work/life balance at the GM level (in 11 reviews)

  • Pay is not worth the amount of work and over time is mandatory (in 9 reviews)

More Pros and Cons

  1. "Cook and such"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Smashburger full-time

    Pros

    flexible schedule , cool people to work with

    Cons

    Not everyone does there job, leadership can be spotty


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Any Available in Louisville, KY
    Former Employee - Any Available in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smashburger full-time (More than a year)

    Pros

    Flexible hours and really good food.

    Cons

    Egos and attitude around the work place

    Advice to Management

    I'm a fast learner. You don't have to slow walk me thru training.

  3. "Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Smashburger full-time (Less than a year)

    Pros

    Ok Pay. Close proximity from house. Friendly Neighborhood

    Cons

    Very Slow. Bad Management. Small Store


  4. "Great atmosphere, but corporate doesn't really value employees unless you're management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Smashburger part-time

    Pros

    Easy job, great atmosphere, 50% off meals.

    Cons

    Terrible pay, terrible hours that are increasingly confined.

    Advice to Management

    Pay a little loyalty to employees and give them more than 25 hours, instead of hiring new employees to cover.


  5. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Tucson, AZ
    Former Employee - Cashier in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Smashburger part-time (More than a year)

    Pros

    Flexible hours and great coworkers

    Cons

    The general manager likes to micromanage everyone the pay was not the best and we were understaffed and coworkers were lazy and management does nothing to help with issue also everything is constantly your fault regardless of whether it actually was or not besides that there was no room for advancement

    Advice to Management

    Pay better attention to your employees and maybe you should consider not hanging on to employees that are lazy or have no idea how to do their job or you should learn how to train the other employees better


  6. "Not enough help"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at Smashburger full-time

    Pros

    Good teamwork, good amount of hours

    Cons

    High turnover not enough staffing.


  7. "no hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smashburger full-time (Less than a year)

    Pros

    free food and drinks
    amazing employees

    Cons

    too busy and rowdy. very loud

  8. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Coon Rapids, MN
    Former Employee - Cashier in Coon Rapids, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smashburger full-time (Less than a year)

    Pros

    Give a nice amount of pay

    Cons

    Cut shifts very often sometimes unnecessarily


  9. "Talk about going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Glendale, CO
    Former Employee - Cook in Glendale, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Smashburger full-time (More than a year)

    Pros

    It was a way to make money which is what matters I guess.

    Cons

    No room for growth
    Product keeps getting worse

    Advice to Management

    Bring the beef back


  10. "Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Las Vegas, NV
    Current Employee - Restaurant Manager in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Smashburger full-time (Less than a year)

    Pros

    Free meals for management daily.

    Cons

    Really long hours, ZERO work life balance, unrealistic labor matrix, high school type environment established from the higher ups. Double standard depending on if you fit into the clique or not.

    Advice to Management

    Be realistic, be professional. A manager can not manage a restaurant if they can't schedule the people and have to fill in for every position.


Showing 390 of 397 reviews
Reset Filters