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Smashburger Reviews
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Full-timePart-timeApprove of CEO
Tom Ryan
50 Ratings
Pros
Laid back environment, good food (in 20 reviews)
Great food and the people are great (in 19 reviews)
Cons
Very difficult to manage work/life balance at the GM level (in 11 reviews)
Pay is not worth the amount of work and over time is mandatory (in 9 reviews)
![Smashburger Logo]()
"Cook and such"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Smashburger full-time
Pros
flexible schedule , cool people to work with
Cons
Not everyone does there job, leadership can be spotty
Smashburger 2017-09-05 09:32 PDT![Smashburger Logo]()
"Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Smashburger full-time (More than a year)
Pros
Flexible hours and really good food.
Cons
Egos and attitude around the work place
Advice to Management
I'm a fast learner. You don't have to slow walk me thru training.
Smashburger 2018-04-11 21:11 PDT![Smashburger Logo]()
"Shift Leader"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at Smashburger full-time (Less than a year)
Pros
Ok Pay. Close proximity from house. Friendly Neighborhood
Cons
Very Slow. Bad Management. Small Store
Smashburger 2018-04-11 13:48 PDT![Smashburger Logo]()
"Great atmosphere, but corporate doesn't really value employees unless you're management."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at Smashburger part-time
Pros
Easy job, great atmosphere, 50% off meals.
Cons
Terrible pay, terrible hours that are increasingly confined.
Advice to Management
Pay a little loyalty to employees and give them more than 25 hours, instead of hiring new employees to cover.
Smashburger 2018-03-25 17:11 PDT![Smashburger Logo]()
"Cashier"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Smashburger part-time (More than a year)
Pros
Flexible hours and great coworkers
Cons
The general manager likes to micromanage everyone the pay was not the best and we were understaffed and coworkers were lazy and management does nothing to help with issue also everything is constantly your fault regardless of whether it actually was or not besides that there was no room for advancement
Advice to Management
Pay better attention to your employees and maybe you should consider not hanging on to employees that are lazy or have no idea how to do their job or you should learn how to train the other employees better
Smashburger 2018-04-07 13:19 PDT![Smashburger Logo]()
"Not enough help"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Disapproves of CEOI have been working at Smashburger full-time
Pros
Good teamwork, good amount of hours
Cons
High turnover not enough staffing.
Smashburger 2018-03-27 06:44 PDT![Smashburger Logo]()
"no hours"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Smashburger full-time (Less than a year)
Pros
free food and drinks
amazing employeesCons
too busy and rowdy. very loud
Smashburger 2018-03-29 15:39 PDT![Smashburger Logo]()
"Good"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Smashburger full-time (Less than a year)
Pros
Give a nice amount of pay
Cons
Cut shifts very often sometimes unnecessarily
Smashburger 2018-02-08 08:39 PST![Smashburger Logo]()
"Talk about going downhill"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Smashburger full-time (More than a year)
Pros
It was a way to make money which is what matters I guess.
Cons
No room for growth
Product keeps getting worseAdvice to Management
Bring the beef back
Smashburger 2018-03-14 23:14 PDT![Smashburger Logo]()
"Run!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Smashburger full-time (Less than a year)
Pros
Free meals for management daily.
Cons
Really long hours, ZERO work life balance, unrealistic labor matrix, high school type environment established from the higher ups. Double standard depending on if you fit into the clique or not.
Advice to Management
Be realistic, be professional. A manager can not manage a restaurant if they can't schedule the people and have to fill in for every position.
Smashburger 2018-03-12 21:54 PDT
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