Smashburger Reviews

Updated Jan 24, 2021

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3.1
47%
Recommend to a Friend
61%
Approve of CEO
Smashburger President   Carl Bachmann
Carl Bachmann
17 Ratings
Pros
  • "Flexible hours and really good food(in 25 reviews)

  • "Welcoming, friendly, great food, good service(in 25 reviews)

Cons
  • "if you’re not a fast paced person the job isn’t for you(in 16 reviews)

  • "There is no support provided by upper management to the on the ground store management(in 14 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Amazing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Delivery Driver in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smashburger part-time

    Pros

    Amazing very good tips and amount of people who want food.

    Cons

    It may take a while to get it done but pros outweigh the cons

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  2. "hard work but fun"

    4.0
    • Culture & Values
    • Diversity & Inclusion
    Former Employee - Cook 

    I worked at Smashburger part-time for more than 3 years

    Pros

    free food and the quick work pace kind of feels like a fun game that you have to complete

    Cons

    closing and opening are hard; double shift days are even harder


  3. "Easy job"

    4.0
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Cashier in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Smashburger part-time for less than a year

    Pros

    Easy job, great staff, great discount

    Cons

    AC sometimes malfunctioned, low pay

  4. "Much enjoyable an opportunity for growth and experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Crew Member/Grill Cook in Medford, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smashburger part-time for less than a year

    Pros

    Its humble and very organized as well as fast paced. Its a friendly environment

    Cons

    Money. making more wouldn't be so bad

  5. "Bad Employee management"

    2.0
    Current Employee - Guest Service Expert in Springfield, PA

    I have been working at Smashburger part-time

    Pros

    The days you work are flexible.

    Cons

    Not paid enough, upper management has no idea what’s going on with employees, management is bad in general.

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  6. "Underpaid"

    2.0
    Former Employee - General Manager in Austin, TX

    I worked at Smashburger full-time

    Pros

    Great food and staff for a restaurant

    Cons

    Way underpaid for the work. Worked so many hours with no additional compensation and no support. It might’ve just been that franchisee.

  7. "Typical fast food industry"

    3.0
    Former Employee - Line Cook 

    I worked at Smashburger part-time for less than a year

    Pros

    some fun ppl to work with

    Cons

    Just about everything about the job

  8. "Okay place to work."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Smashburger full-time for more than 3 years

    Pros

    Free meals each day that you work

    Cons

    Poor leadership, poor coaching skills. No one cares

    Continue reading
  9. "good to go"

    4.0
    Former Employee - Trainer in Queen Creek, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Smashburger part-time for more than a year

    Pros

    food is good i ate a lot

    Cons

    I was always greasy after work

  10. "Great Opportunities"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Restaurant General Manager in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Smashburger full-time

    Pros

    Smashburger is a great place to build a resume up. There are many opportunities of promotions, relocations, NRO's, and traveling. The company is growing continuously and opening many locations in the next few years.

    Cons

    Certain aspects of the job are difficult to perform with the lack of tools and employees. Certain goals are the company seem to be in an unrealistic time period. The bonus structure is not build for managers to get much.

    Continue reading
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