SnapShot interview questions

Quick, a little disorganized process. Asked me to be there early in the morning, then stay and observe short 15 minute meetings before finally sitting down with a few relevant people to have a true conversation. It felt a little bit chaotic but people seemed passionate about their work.

I found SnapShot.travel on LinkedIn. SnapShot is a young company with ambitious growth projections for 2017. They have an impressive set of API solutions for hotels designed to consolidate and manage cross-disciplinary objectives in a single dashboard. The standards are already there; revenue management, reputation management, third party distribution, STR reporting, etc. They have recently introduced a guest communications interface as well via mobile. The compilation of solutions can be customized to include food and beverage, housekeeping, engineering, etc. Pretty cool stuff! I really like what they are doing on a broad scale and are clearly trying to disrupt the space where solutions aren't quite as far reaching. Anyway, after applying on their website, I received an email from the local VP who invited me for a telephone interview. We scheduled a time for one morning the following week. He told me they received 400 applications and 20 were escalated for interviews. The phone interview was brief and behavioral. There were roughly a half dozen "tell me about yourself," "why SnapShot?," "what would you do if...." type questions. The pace and tone of the conversation was pretty flat and I tried to animate my interviewer by asking him what he was most impressed by within the company. I didn't get a sense of excitement or passion about the process or future of the technology or organization. I ended up leading the remainder of the conversation and thanked him before we closed. I followed-up with a personal thank you note. Two days later I received a stock email thanking me for my interest and informing me they decided to go in a different direction. My only advice if you are interested in this company is to proceed with caution. Had I gone further in the process, I would have asked for greater detail about their business development plan both short and long term and specifically how they plan to disrupt competitors already working in the space. I would not want to lend all of my contacts in the industry to building their business without some assurance that longevity and loyalty were at the heart of the leadership's core values.