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      Snapsheet

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      Customer Support Specialist Interview

      Jun 18, 2017
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Snapsheet (Chicago, IL) in Jun 2017

      Interview

      I was contact by Snapsheet via phone and was asked to set up a phone interview for a later day. The person I spoke with was very friendly and asked some simple customer service related questions and went over the position in detail with me. Several days after my phone interview I was asked to come in for a face to face interview. I met with three separate people at Snapsheet and they were all very polite and welcoming. The face to face interview lasted about 2 hours and they gave me a tour of their office as well.

      Interview questions [1]

      Question 1

      Describe a time you had to give exceptional customer service? What went well and what could have been done better?
      Answer question

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