I applied online. The process took 3 months. I interviewed at Social Security Administration (Geneva, NY) in Apr 2016
Interview
Had to travel a bit for an open interview spot. Scenario questions. This is more task based than one on one client contact, so point out those experiences. Much more laid back than I expected. Interview lasted about 2 hours, and was around 10-15 questions, followed by a reading of what social security is, then repeating it without seeing the definition.
Interview questions [1]
Question 1
Name a time you were asked to do more than you could accomplish? Did you question this? What did you do about it?
I applied online. The process took 2 months. I interviewed at Social Security Administration
Interview
I got an email telling me to take an assessment. The assessment was lengthy and of medium difficulty. Got an email to set up an interview. Nothing too difficult, scripted questions about situational customer service and PII protection.
Interview questions [1]
Question 1
Q: How would you react to an individual who was disabled but was denied for SSI?
The process took 2 weeks. I interviewed at Social Security Administration (Spokane, WA) in Mar 2022
Interview
All questions presented to the interviewee by a panel of interviewers. The questions were thorough but were not job related. There was no opportunity as the interviewee to ask questions about the job itself. I expected this to be a screening interview and was surprised to find out that it was the only interview in the process.
Interview questions [1]
Question 1
Please take 2 minutes to prepare a response that will teach the panel a new skill.
I applied online. I interviewed at Social Security Administration
Interview
I received a phone call asking me if I would come in for a interview. It was a panel interview consist of two office managers. The interview process was average.
Interview questions [1]
Question 1
Name a customer you work with that was difficult? What did you do?
