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      Spectrum

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      Spectrum interviewsSpectrum Billing Customer Service Representative interviewsSpectrum interview


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      Billing Customer Service Representative Interview

      Oct 1, 2020
      Anonymous employee
      Tampa, FL

      Other Billing Customer Service Representative Interview Reviews for Spectrum

      Billing Customer Service Representative Interview

      Jun 1, 2020
      Anonymous employee
      Brandon, FL
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Spectrum (Tampa, FL) in Sep 2020

      Interview

      The phone interview was easy, entailing the job description and going over my qualifications and experience. The face to face interview was easy as well. The interviewer asked four star method questions. Two days later I was offer the job :)

      Interview questions [1]

      Question 1

      Time Me about a time when you had to deal with an irate customer?
      Answer question
      5
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Spectrum (Brandon, FL) in May 2020

      Interview

      I applied for the job and completed assessment, which is just a series of questions such as: Do you work well under pressure and so on. I was then contacted by a recruiter a few days later via text to set up a phone interview. After that was successful, she set up a skype interview with the hiring manager. After interview with hiring manager, I was contacted a few days later by the recruiter with a job offer. The entire process was very smooth.

      Interview questions [5]

      Question 1

      Why do you want to work for us?
      Answer question

      Question 2

      What are some of your strengths?
      Answer question

      Question 3

      Tell me about a time to has to deal with an irate customer?
      Answer question

      Question 4

      Tell me about a time it was difficult/frustrating dealing with a customer?
      Answer question

      Question 5

      Why did you leave your previous job?
      Answer question
      4

      Billing Customer Service Representative Interview

      Feb 12, 2020
      Anonymous employee
      Tampa, FL
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Spectrum (Tampa, FL) in Jan 2020

      Interview

      Job fair was insane, had to wait several hours. Called me back to set up in office interview. After about an hour of being interviewed, they said they would let me know in a few days

      Interview questions [1]

      Question 1

      A time I helped a customer by going above and beyond.
      Answer question