I applied online. I interviewed at Spectrum (Saint Petersburg, FL) in Mar 2021
Interview
3 interviews - All by phone. First was a Recruiter after my application and assessment, then it was supposed be via video, but ended up doing by phone with a Supervisor and finally with a Manager. The Recruited then contacted me to let me know that I would receive an official offer via email. Later that day, I received the offer.
Interview questions [1]
Question 1
Employment History and STAR format for multiple questions - Customer situation (unhappy - happy), Brought others in to make a decision, Mistake you made and how you took advantage of constructive criticism. Why Spectrum and why this job?
Pretty straightforward call center interview. Some technical understanding and previous call center experience helps. Standard spectrum interview, background check, and drug test. Technical understanding relates to porting and phone setup.
Interview questions [1]
Question 1
Do you have prior experience in cellular or porting?
I applied through an employee referral. I interviewed at Spectrum in Dec 2020
Interview
The overall process was very enjoyable. I never felt as though I was being interrogated and each person I spoke with had such a great disposition. I was pleased they were thorough and didn't seem to just hire anyone. You have to want it.
Interview questions [1]
Question 1
Be ready to answer behavioral questions and situations you've encountered OTJ.