Squarespace Interview Questions
Updated Nov 19, 2023
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Interviews at Squarespace
Interviews for Top Jobs at Squarespace
- Software Engineer (34)
- Senior Software Engineer (22)
- Customer Operations Advisor (19)
- Customer Care (11)
- Customer Care Advisor (10)
- Software Engineer(Internship) (10)
- Customer Support Associate (7)
- Product Manager (7)
- Data Scientist (7)
- Technical Program Manager (6)
- Product Designer (5)
- Customer Support Advisor (4)
- Customer Advisor (4)
- Front End Engineer (3)
- Product Design Intern (3)
- Customer Service Associate (3)
- Marketing Coordinator (3)
- Customer Service Representative (3)
- Community Manager (2)
- Analyst (2)
- Intern (2)
- Intern - Hourly (2)
- Marketing (2)
- Accountant (2)
- Finance Manager (2)
- Front End Developer (2)
- Senior Product Manager (2)
- Product Design (2)
- Senior Data Analyst (2)
- Customer Operations (2)

Anonymous Interview Candidate
I interviewed at Squarespace
I’m had a few technical rounds but overall went well. They did a good job of explaining the process and what was expected throughout. Overall, very transparent and I felt like my recruiter always kept me in the loop
- What do you see yourself doing in 5 years

Anonymous Employee
I applied online. I interviewed at Squarespace
I applied online with my resume, cover letter, and responded to three case scenario questions. I received an interview invite within 2 days. I had two interviews: the first one consisted of general/behavioral questions, and the second one was more technical. Highlights: • Very friendly interviewers. • Excellent communication with the hiring team through email. • Great benefits. • Inclusive and welcoming culture.
- -Why are you applying to this role? -Are you competitive? -How would your supervisor describe you; what words would they use?
What people are saying about Squarespace
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Anonymous Employee
I interviewed at Squarespace
First Round - Recruiter Phone Screen, basic questions about background and role Final Round: - Portfolio Presentation - Whiteboard Challenge - Final Chat with a Staff Designer, informal space to ask questions about the role and company
- Why do you want to work at Squarespace?

Anonymous Interview Candidate in New York, NY
I interviewed at Squarespace (New York, NY)
Not bad and went pretty fast but didn’t end up getting the job and took awhile for them to let me know. Had to email a bunch and then I eventually found out weeks later.
- Have you used our platform

Anonymous Employee
I applied online. The process took 4 days. I interviewed at Squarespace in Oct 2023
The interview process involved two 45-minute interviews with Squarespace Team Leads over Google Meet. The email I received prior was very informative and made it easy for me to submit my availability. In the interviews, I was given the opportunity to explain why I wanted to work for Squarespace in this role. I also answered various questions based on potential customer support scenarios and was given helpful feedback afterward. After the second interview, I was told a timeframe of when I would hear back, and I received a job offer the next day!
- Why do you want to work for Squarespace in this role?
- How would you go about accomplishing your tasks if you had ongoing customer tickets, an outstanding task from the previous day, and your supervisor informed you of an incoming change?
- What is the biggest strength one of your employers would say you have? Your biggest weakness?
- How would you respond to a customer if you did not know the information necessary?
- How do you relieve stress from work?
- Have you had previous remote work experience?

Anonymous Employee in New York, NY
I applied online. The process took 3 weeks. I interviewed at Squarespace (New York, NY) in Sep 2023
I applied to the job and got an email three days later with an invitation to interview. The interview process consisted of two 45-minute interviews with two team leads. Both team leads were super nice, and I felt really comfortable during the interview process! After I finished both interviews, they contacted me a week after.
- Q: What do you know about the role you applied for? What do you know about Squarespace?
- Q: What do you think are some of the challenging issues that you are faced in customer service?
- What do you consider to be your most significant accomplishment?
- Q: Tell me about a situation where you didn't know how to solve a problem and had to escalate the situation to higher management?
- How do you handle constructive criticism?
- Q: What makes good customer service?
- Q: What do you think about jobs that are repetitive in nature? How do you manage stress/burnout?
- Q: If a user tells you that their website is "down", which three questions would you ask to help them fix the problem?
- Q: Can you tell me about a stressful situation? What was the outcome?
- Q: Why did you decide to pursue a career in customer service? What makes you a good candidate for this job?
- Q: How do you deal with negative feedback from angry customers?
- Q: Describe a time when you had a heavy workload and competing deadlines. How did you set priorities?
- Q: Tell me about a time you disagreed with your manager?

Anonymous Interview Candidate
I interviewed at Squarespace
Good, welcoming, a lot of stages, scenario based questions, recruiting set the best expectations. Interviews done mostly on Zoom making it accessible and easier on my schedule. Prep yourself to answer potential questions with real life examples.
- What makes you want to work here?

Anonymous Employee in Aveiro
I applied online. The process took 4 weeks. I interviewed at Squarespace (Aveiro) in Sep 2023
First, you get to interview for a technical problem. One hour. Then, straight to onsite (virtually). In onsite, there are 4 different interviews (leadership, data structures and algorithms, system design and pr review). Really good recruiters and the process was lovely and smooth.
- Questions related to data structures and algorithms, similar to LeetCode easy/medium, and regular system design that you would encounter in any other company

Anonymous Interview Candidate in New York, NY
I applied online. The process took 4 weeks. I interviewed at Squarespace (New York, NY) in Aug 2023
Initial Call with HR went well, second round with the Staff TPM whom I would have replaced. They indicated the interview went very well and were keen to continue. Day of third interview they told me in an unprofessional way that the meeting was canceled.
- Challenging program I worked on

Anonymous Interview Candidate
I applied online. The process took 1 week. I interviewed at Squarespace
I applied online and then after 1 week they send me an invite to the interview, but the interviewer didn't appear. I sent a few emails to schedule another meeting but without any answers.
Squarespace Interviews FAQs
Glassdoor users rated their interview experience at Squarespace as 54.9% positive with a difficulty rating score of 2.99 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Specialist and Front-End Engineer rated their interviews as the hardest, whereas interviews for Technical Recruiting Manager and Customer Operations Specialist roles were rated as the easiest.
The hiring process at Squarespace takes an average of 25.9 days when considering 307 user submitted interviews across all job titles. Candidates applying for Engineer had the quickest hiring process (on average 1 day), whereas Product Engineer roles had the slowest hiring process (on average 150 days).
Common stages of the interview process at Squarespace according to 307 Glassdoor interviews include:
Phone Interview: 26.23%
One on One Interview: 23.70%
Presentation: 13.11%
Group Panel Interview: 11.33%
Skills Test: 9.99%
Background Check: 4.47%
Drug Test: 3.28%
Other: 2.98%
Personality Test: 2.53%
IQ Intelligence Test: 2.38%
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