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      Synchrony

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      Collections Specialist Interview

      Aug 4, 2023
      Anonymous employee
      Cincinnati, OH

      Other Collections Specialist Interview Reviews for Synchrony

      Collections Specialist Interview

      Jan 5, 2025
      Anonymous employee
      Maitland, FL
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Synchrony (Cincinnati, OH) in Apr 2023

      Interview

      The interviewer was super friendly and patient, they answered my questions and overall I left feeling confident about the role. If you're thinking about it just give it a shot

      Interview questions [1]

      Question 1

      How would you handle technical difficulties
      Answer question
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Synchrony (Maitland, FL)

      Interview

      Had 2 interviews, star method interviews, they would notify you if you got the role. Had to wait few months to start training. Can be stressful, asking for money over the phone, and training only covers most common outcomes.

      Interview questions [1]

      Question 1

      Tell me about a time you had no manager and needed to resolve an issue.
      Answer question

      Collections Specialist Interview

      Jul 2, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Synchrony

      Interview

      Filled out Online application, complete their test which were like games, phone interview basic questions. How do you handle upset customers, goal oriented questions. Did background check and accepted offer.

      Interview questions [1]

      Question 1

      Tell me a time you handled an upset customer.
      Answer question
      1