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Synchrony Reviews

Updated Oct 4, 2022

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Synchrony CEO and President Brian Doubles
Brian Doubles
343 Ratings

What people are saying about Synchrony

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Top Review Highlights by Sentiment

  • "Also great benefits and 401k(in 218 reviews)
  • "Great Culture and traning oppurtunities.(in 105 reviews)
  • "Very flexible and good work life balance(in 100 reviews)
  • "Military and Physically challenged people great place for them.(in 67 reviews)
  • "Great pay and benefits given to all employees and growth oppotunaties(in 63 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Synchrony and is not affected by filters.

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  1. 5.0
    Current Employee

    Love it

    Oct 4, 2022 - Practice Development Specialist 
    CEO Approval
    Business Outlook


    Diversity, development opportunities, great team, amazing leadership


    I really have nothing cons

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  2. 2.0
    Former Employee

    Proceed with caution, NO LONGER a great place to work

    Sep 15, 2022 - AVP 
    CEO Approval
    Business Outlook


    Benefits offered are great Tons of diversity networks, something for everyone Flexible Fridays and full WFH options


    This company has really changed a lot over time. When I first arrived I really believed that the company had great culture and really cared about it's employees. I quickly learned that that culture does NOT translate across the company and every team varies. What the company does not tell you is they hire people for managerial roles that are capable of doing the jobs but lack people skills and are lousy at leading anything. What the company also doesn't tell you is that they will support you as long as you fit into their popularity contest. They rave about being a family but will kick you to the curb as soon as you no longer fit the "culture" or give them what they need. The work life balance is also a fraud; the pay could be better but they give you Flexible Fridays that you often can't take because you're working too hard and remote working but then meetings are often scheduled during lunch or after 5. Many other colleagues have left this company and are continuing to leave. It's for a reason.

    1 person found this review helpful
  3. 3.0
    Current Employee, more than 1 year

    A lot of good, a lot more bad

    Oct 1, 2022 - Account Manager in West Chester, OH
    CEO Approval
    Business Outlook


    100% WFH, which is great. Better than average pay. Great benefits.


    Huge amount of disconnect between Management and "the peons." Not enough protection from horribly, horribly abusive callers. To be promoted beyond entry level you have to play the game of kissing everyone's behind to the nth degree.

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    2 people found this review helpful