Synchrony Reviews

Updated Aug 14, 2020

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3.9
78%
Recommend to a Friend
94%
Approve of CEO
Synchrony President & CEO Margaret M. Keane (no image)
Margaret M. Keane
523 Ratings
Pros
  • "Employee friendly work life balance(in 73 reviews)

  • "They have such great benefits and their tuition reimbursement program is the best I have ever seen(in 71 reviews)

Cons
  • "If you like call center jobs with stiff metrics then this may be a pro(in 24 reviews)

  • "There is No cons in this company(in 19 reviews)

More Pros and Cons
  1. Featured Review

    "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    Current Employee - Senior Analyst 

    I have been working at Synchrony full-time for more than 3 years

    Pros

    Employee friendly. Amazing culture. Flexible

    Cons

    Low hike is the only reason I could see for people leaving this place

  2. "Great company to end your career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Synchrony full-time for less than a year

    Pros

    Some of the best benefits you'll ever have, great work/life balance, great company culture, lots of stability.

    Cons

    Because it's so stable, it's almost monotonous, and there's very little cutting edge technology.


  3. "Diverse company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Specialist in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than a year

    Pros

    Great company that employees diverse employees

    Cons

    To be honest, I had a great experience.

    Continue reading
  4. "Decent employer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Synchrony full-time for more than 5 years

    Pros

    Benefits are amazing, very hard to beat. Great insurance, competitive time off, etc. Management is great. Work at home option.

    Cons

    Culture is not the best. Its hard to get ahead unless you're a yes man. They don't seem to value mental health especially in the department I worked in. We were constantly slammed with work and were just told to deal with it rather than training the departments who were giving us more work how to do their own jobs

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  5. "Synchrony"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Procure to Pay in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Synchrony full-time for more than 5 years

    Pros

    Strong moves to a more diverse platform of offerings

    Cons

    Diversity, like most companies, is a struggle at Sr and Exec levels

  6. "Fantastic In Everyway"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than a year

    Pros

    Benefits are the best Benefits start day 1 Amazing time off Clear career paths you can go that are endless. Supervisors are exceedingly kind and flexible You leave your work at work. The work home balance is amazing. They give 20k in tuition reimbursement

    Cons

    I really can't think of any. I've worked there over a year.

  7. "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President, Internal Audit in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 5 years

    Pros

    Great culture, Honest management, Relaxed environment

    Cons

    Too much reliance on the HR function

  8. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Juan, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than a year

    Pros

    Great place to work I love it

    Cons

    Nothing there has not been something bad

  9. "good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than a year

    Pros

    people are very kind. good working environment.

    Cons

    working pace is kind of slow.

  10. "Evaluation of company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Escalations Manager in Rapid City, SD
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than 5 years

    Pros

    Talking to customers to help them with their credit card accounts

    Cons

    Having to take care of the upset customers To give options on how to best manage their accounts as they often didn’t like the options that were available lots of cursing and profanity used as was just trying to help them

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Found 815 reviews