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Synchrony

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Synchrony

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Synchrony Reviews

Updated Sep 15, 2021

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Found 1,223 of over 1,356 reviews

4.1
83%
Recommend to a Friend
93%
Approve of CEO
Synchrony CEO and President Brian Doubles
Brian Doubles
100 Ratings
Pros
  • "Culture; Strategic work; Work life balance(in 86 reviews)

  • "Great place to work, great benefits(in 81 reviews)

  • Cons
  • "No work/life balance, management takes your accomplishments and presents as their own(in 16 reviews)

  • "work is not challenging, low pay(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Synchrony and is not affected by filters.

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    1. 5.0
      Former Employee, less than 1 year

      It was a pleasant internship

      Sep 15, 2021 - Internship in San Juan, PR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I was able to go through different departments of the company and was able to learn a lot

      Cons

      The internship I did only lasted a month so it was not enough time to learn about key processes and the rotation was too fast

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    2. 5.0
      Current Employee

      Great Experience So Far

      Sep 13, 2021 - Tradeshow Coordinator in Costa Mesa, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very caring towards their employees. Great benefits including some not seen at companies anymore. Tuition reimbursement, Family Planning assistance, Employee wellness programs, etc

      Cons

      I have none at this time

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    3. What people are saying about Synchrony

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    4. 5.0
      Current Employee, more than 5 years

      Synchnory

      Sep 10, 2021 - Customer Service Representative in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company. Great benefits and co eorkers

      Cons

      Hard to move up or to other department

      Continue reading
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    5. 5.0
      Former Employee

      SYNCHRONY IS A GREAT COMPANY

      Sep 2, 2021 - Anonymous Employee in Lemont, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Caring Company Great Benefits; continuing education, health, life, Great Remote work environment

      Cons

      I was laid off due to covid down sizing

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    6. 5.0
      Former Employee, more than 3 years

      Amazing company culture

      Sep 1, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      amazing collaborative workspace, entry level roles are dynamic and have a clear trajectory for promotion

      Cons

      Salary is not competitive for this industry

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    7. 5.0
      Former Employee, more than 3 years

      Great Company

      Sep 1, 2021 - Customer Service Representative in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, really cares about employees. Great management, makes themselves available to you

      Cons

      Regular call center job with metrics

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    8. 5.0
      Current Employee, more than 3 years

      Excellent Company

      Aug 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing Benefits Great work environment Grow opportunities Good salary

      Cons

      No cons, love working for synchrony

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    9. 5.0
      Current Employee, more than 3 years

      Great Place to work!

      Aug 28, 2021 - Project Manager in Scottsdale, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits. PTO, Health care,

      Cons

      days can start early and end late

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    10. 3.0
      Former Employee

      Review

      Sep 9, 2021 - Fraud Representative in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1..Benefits 2. Culture 3.Flexibility 4.Unlimited PTO 5.Overtime

      Cons

      1. Pay 2. Work Load 3. Location 4. Growth Opportunities Hours

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    11. 2.0
      Former Employee, more than 8 years

      Hopeful that new CEO will revitalize company culture

      Sep 8, 2021 - Senior Vice President 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Niche areas of extraordinary operational excellence & innovation Tremendous business opportunity & growth, especially during positive economic times Amazing at mentoring, promoting, & training young professionals through leadership programs

      Cons

      Post IPO, the business truly stopped focusing on their customers, and company culture and values completely deteriorated. Very small # of top performers (2%) carry the workload for the vast majority. Woke labels were highly valued & promoted, but individuals were not. As a minority myself, I found this to be incredibly insulting to high performers of all races & genders. There was way too much tolerance for poor performance. I finally chose to leave after witnessing broad and ongoing ELT retaliation on dedicated, top performing middle managers, reps, & associates in multiple organizations who provided average to poor ratings on the supposedly anonymous "Great Places to Work" survey.

      Continue reading
      1 person found this review helpful
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