I applied through college or university. The process took 3 weeks. I interviewed at TELUS in Oct 2014
Interview
The first round of interviews takes place on-campus in October, and it consists of two 45-minute parts: behavioural interview and case interview, each with a different interviewer. The behavioural interview is pretty standard. The case interview is trickier; the case is given verbally, and the candidate must walk through his/her thought process with the interviewer. The interviewer will likely redirect the candidate if he/she starts to go off track.
The second round of interviews takes place at the office a week after the first round. The structure is the same as the first, but with different interviewers.
TELUS contacts the candidates by telephone to let them know whether or not they have made it through a few days after each interview round.
Interview questions [1]
Question 1
The case is the most difficult part of the interview. You have to verbalize your thought process, ask for additional information, and make assumptions as needed. It will likely include a mathematical element as well (e.g., percentages, adding, etc.). Bring some paper and pens to your interview. Prior to the interview, I recommend reading books and watching videos on YouTube about case interviews to familiarize yourself with how to approach cases.
I applied through an employee referral. The process took 2 weeks. I interviewed at TELUS (Vancouver, BC) in Sep 2021
Interview
The first round is an individual case and behavioural questions. One hour each. The second round is another individual case (1 hour), another behavioural interview (1 hour) and a group case (1.5hr). The first round was super easy. The second individual case interview was a lot harder, not enough time to solve the case. The group case was relatively simple.
Interview questions [1]
Question 1
Telus strengths and weaknesses.
Conflicts with teammates and resolution.
A time you showed leadership skills.
Long process with multiple stages, including a group case. Initial interview on campus, with a 2-day second row at the TELUS office with final 20 or so candidates. Includes networking evening and a full day of interviews (behavioural, individual case and group case). Very competitive environment. Not necessarily looking for students interested/experience in marketing; care more about culture fit.
The first round was a behavioural + case interview. For the case, you would have some time to work on the case by yourself and then present your thoughts to the interviewers. The case was pretty straightforward and qualitative. You just need to support your point with reasoning.
The final round was a behavioural + individual case + group case. The individual case in the final round was more number heavy, so knowing the math well will be very helpful. The group case was similar to a case comp setting where you would have an hour to work with your team and then present. All of the cases were marketing & telecom related, so I would suggest researching on the industry & company products prior to the interview.
Interview questions [1]
Question 1
1. strengths and opportunities of TELUS
2. career path
3. teamwork questions
