Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      TELUS

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: TELUS reviews | TELUS jobs | TELUS salaries | TELUS benefits | TELUS conversations
      TELUS interviewsTELUS Universal Service Agent interviewsTELUS interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Universal Service Agent Interview

      Nov 4, 2014
      Anonymous employee
      Las Vegas, NV
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 5 weeks. I interviewed at TELUS (Las Vegas, NV) in Oct 2014

      Interview

      Went to a job fair and was emailed the assessment. Took it the same day, then received an email with another assessment. A few days after that, I received an email that they were focusing on other candidates. Then, a few days after that, I received a phone call asking me about my background, and was advised that I would receive another assessment. The email for this assessment advised that this was the final step. Checked the status for my application a few days later and my status said Passed Assessment. A couple weeks later, received an email telling me that I had passed all assessments and I would be contacted within 2 weeks to speak to hiring managers. Received the call that same day and was scheduled for that Monday. Interviewed and received a call 2 days later with the offer. Start on 11/6.

      Interview questions [1]

      Question 1

      A lot of scenario based questions, which should not be too difficult coming from a customer service background. Also, a few questions to judge tech savviness.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Cellular Sales
      3.7★Compensation & Benefits
      avatar
      Frontier
      3.5★Compensation & Benefits
      avatar
      Claro
      4.0★Compensation & Benefits
      avatar
      Zayo
      3.6★Compensation & Benefits