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      TeKnowledge

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      Help Desk Support Interview

      Jan 27, 2019
      Anonymous employee
      Colorado Springs, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TeKnowledge (Colorado Springs, CO) in Sep 2018

      Interview

      The interview starts as a group interview where everyone is tested on proficiency on different topics, like typing and personality profiles. After that the group is broken into smaller groups for a group activity where applicants are further acknowledged on their strengths when dealing with others. I'm sure they notice weaknesses to but do not point them out. After that, you interview in a 1-on-1 with one of the team managers and they do some basic interview questions. After all of that, if you fit the mark they are looking for, you walk out with a job offer.

      Interview questions [1]

      Question 1

      What was a situation where you had to make a tough decision?
      1 Answer
      1

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