TheraCom Interview Questions | Glassdoor

TheraCom Interview Questions

3 Interview Reviews

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  1.  

    Inbound Call Representative Interview

    Anonymous Employee in Monroeville, PA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at TheraCom (Monroeville, PA) in February 2012.

    Interview

    I got called for the job from a recruiter that saw my resume posted online. It was for a temporary to hire position. The interview was very easy and they hired me on the spot. They did end up offering me a full-time position after I worked 3 months as a temporary employee, however they offered me less money than what the temp agency was paying me so I declined their offer.

    Interview Questions

    • What do you do when a customer gets upset on the phone?   Answer Question

  2.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at TheraCom in August 2010.

    Interview

    I had 2 interviews, one with a supervisor and a team lead, then about an hour after that they brought in the program manager who also asked the same questions. I feel the interview process is a robotic

    Interview Questions

    • How would you react to another employee yelling at you?   1 Answer

    Negotiation

    I was able to negotiate the pay rate, starting at $37,500 year but would be to $40,000 within a year. Took me 2 1/2 yrs to make $40,000 and feel I should be making $50,000 by now.

  3.  

    Team Lead Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at TheraCom in February 2010.

    Interview

    I am currently working at TheraCom and trying to get a position in another department. I had an interview with a hiring manager on another Team who wanted to hire me but. My current Director has me blocked from moving to another team. So basically I am stuck.

    Interview Questions


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