I applied online. I interviewed at Trane Technologies (Jersey City, NJ) in Mar 2024
Interview
You will have a pre-screening with the hiring manager, and if they think that you’re a great fit, you will then meet with the team at the location. It will be a panel of about five people.
Other Customer Service Representative Interview Reviews for Trane Technologies
Step 1 - Over the phone
Step 2- Virtual Interview
Step 3-Vitural Interview (meet the Team lead)
Process was quick and straight to the point. It was very relaxed and felt more like a conversation versus an interview.
I applied online. The process took 4 weeks. I interviewed at Trane Technologies (Little Rock, AR) in May 2024
Interview
They use the STAR behavioral interview format. The interview wasn't too difficult, but I honestly despise when employers use this interview format to filter out candidates. It's a huge turn off when you're an experienced candidate. All it does is force people to use canned responses to answer very generic questions. I answered their questions & then flipped the interview on them to get the info I needed to decide whether or not I wanted the position. They were nice people, but ultimately it wasn't a good fit. I didn't bother following up. I haven't heard back from them either.
Interview questions [1]
Question 1
Describe a time when "x" happened & how did you deal with it.