I applied in-person. I interviewed at Transport for London (London, England) in Jun 2024
Interview
Assessment day 1 very hard you have to be very quick with reading and answering the questions. Didn't get to the interview 😕 hopefully next time I will. Maybe i have dyslexia and will get it diagnosed and get extra time.
Other CSA - Customer Service Associate Interview Reviews for Transport for London
I interviewed at Transport for London (London, England)
Interview
Written Assessment, role play with actors , interview face to face with management and hr personnel. Difficult but all materials given for interview. Role play is where most fail. Think of customer service vs safety
Very tedious but easy if you have decent problem solving skills and if English is your first language. If nit you may struggle. There are many different stages before you get to the interview as well.
I applied online. The process took 2 weeks. I interviewed at Transport for London (London, England) in Jul 2024
Interview
This test consists of simple math and literacy questions. At the end, there is an additional test to determine if you can interpret ticket and zone data accurately to assist customers effectively.
Interview questions [1]
Question 1
there are 15 grammatical errors you have 5 mins to find them