Tuition Management Systems Interview Questions | Glassdoor

Tuition Management Systems Interview Questions

Updated Jul 11, 2017
7 Interview Reviews

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  1.  

    Education Payment Advisor Interview

    Anonymous Employee in Providence, RI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Tuition Management Systems (Providence, RI).

    Interview

    I was recruited by K-force which is a recruiting firm. A friend was in contact with kforce and they were looking to fill a position at TMS. I needed a summer job and they interviewed and hired me and i was sent to Warwick to train for 2 weeks w/ pay before starting.


  2.  

    Customer Service Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 days. I interviewed at Tuition Management Systems (Boston, MA) in April 2015.

    Interview

    Was comfortable and taken to a conference room where the guy explained any details about the company and the job role. Interview was fairly lax and only took around 15 minutes.

    Interview Questions

    • How did you deal with a situation where you had a difficult client with troubling circumstances   1 Answer
  3.  

    Education Consultant Interview

    Anonymous Employee in West Warwick, RI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Tuition Management Systems (West Warwick, RI) in February 2015.

    Interview

    You go through one interview and if you are selected you go to orientation. Orientation is about 4 weeks they go over the products, they go over different situations and how to best help those who are calling in to you.

    Interview Questions

    • how did i go above and beyond at my last job   1 Answer

  4.  

    Education Payment Advisor Interview

    Anonymous Employee in Warwick, RI
    Accepted Offer
    Positive Experience

    Interview

    I walked to the front desk and the receptionist was very pleasant. I was then given a brief tour of the facility and led to a conference room for the interview. My interviewer was very nice and concise. He asked me a few questions about past customer service experiences. I gave him my résumé which he didn't even review, just promptly put in a folder. There were not too many smiling faces and people seemed a bit stresses out. The demographic of people there is very diverse.

    Interview Questions

    Negotiation

    Dress well, smile, speak clearly, be friendly but professional.


  5.  

    Customer Service/Call Center Interview

    Anonymous Interview Candidate in Warwick, RI
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at Tuition Management Systems (Warwick, RI) in March 2014.

    Interview

    Beautiful building, and office. The work environment impression seemed laid back and welcoming, smiling folks (seemed like a dress down day). The interview process was based a on series of questions, such as describe a time when you had to work with a team, or a time you had to go above and beyond or when you had a goal and what you did to accomplish it, etc. Many questions, asking for specifics examples. Be prepared.

    Interview Questions

    • How would you manage a conflict with a customer, co-worker, or manager?   1 Answer

  6.  

    Education Payment Advisor Interview

    Anonymous Employee in Warwick, RI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at Tuition Management Systems (Warwick, RI) in April 2012.

    Interview

    Interview was via Temp agency, then through Tuition Management Systems. Hiring was done through temp agency.

    Interview Questions

    • Are there any days you would like to have off? When would you like to work (schedule)? Are there specific times of the day that you would like to work or not like to work?   Answer Question

    Negotiation

    none.


  7.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 5 days. I interviewed at Tuition Management Systems in April 2009.

    Interview

    Comfortable setting... Right as you walk into the establishment, there is a conference room awaiting you, so the transition is very gradual. Waited for a minute or two, the human resources manager came to see me and she led me into the conference room. The interview was approximately 10 minutes, and consisted of basic past experience, and personal beliefs/attitudes. Overall it wasn't a stressful environment whatsoever. Nothing too confusing and very straightforward.

    Interview Questions

    Negotiation

    Negotiating was a sidenote to the interview and didn't consist of too much.

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