As soon as i finished taking the subject tests that needed extra tutors I was prompted to schedule a mock session. Scheduling was very easy, but the person who will host your mock session has to accept before your time can be confirmed. The first mock session I scheduled was quite engaging where the proctor I was working with actually was trying to work with me like a student would, but then their power shut off and the session ended abruptly. I waited several days for someone to contact me about what had happened and when there was no response I made an account on their support website where my problem was resolved and I had to reschedule the mock session. The second person was very unenthusiastic and did not even stay to answer my questions after the session was over.