Tutor.com Reviews | Glassdoor

Tutor.com Reviews

Updated January 31, 2019
241 reviews

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3.4
StarStarStarStarStar
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Recommend to a friend
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Hyoung Jun (Joshua) Park
0 Ratings

Employee Reviews

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Pros
  • "Make your own schedule, work from home" (in 82 reviews)

  • "Flexible hours, work from home, opportunity to help students learn, great support system with management" (in 66 reviews)

Cons
  • "While the low pay was never too much of an issue with me (I expected this out of a side job), I was more disappointed in the review system" (in 39 reviews)

  • "When are a part-time employee they prevent you from working more than 3 hours a day or scheduling 2 hours a day" (in 18 reviews)

More Pros and Cons

  1. "Tutor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tutor.com part-time

    Pros

    Best place I’ve worked for thus far. Flexible schedule

    Cons

    It is not a full-time position. And no benefits.


  2. "Good Work Environment!"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Tutor
    Former Employee - Tutor
    Recommends

    I worked at Tutor.com part-time (Less than a year)

    Pros

    - extremely supportive mentors
    - useful feedback
    - flexible hours
    - ability to work from home

    Cons

    - the pressure to teach quickly

    Advice to Management

    Place more emphasis on quality and less on speed. Twenty-minute sessions are too limiting .

  3. Helpful (3)

    "Not A Good Work At Home Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tutor
    Current Employee - Tutor
    Doesn't Recommend

    I have been working at Tutor.com part-time (More than a year)

    Pros

    helping students gain increased proficiency

    Cons

    Schedules are a big problem. There are either no hours when you want to work, or if you do get a few, it will change the following week, and you are not likely to get but a handful of hours then. This job doesn't even really qualify as a good second income.

    Advice to Management

    There is no consistency with the mentors. A tutor might have one he or she likes then, and then be assigned a new one for no apparent reason, and that can lead to disaster. The management won't let you change mentors, either. And the managers quote bogus policy that it seems they just made up. Plus it is kind of a hire and fire job. Management does a lousy job.


  4. Helpful (1)

    "Good Remote Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Remote, OR
    Current Employee - Anonymous Employee in Remote, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tutor.com part-time (More than 3 years)

    Pros

    Make your own hours. Reliable paycheck.

    Cons

    When are a part-time employee they prevent you from working more than 3 hours a day or scheduling 2 hours a day. Since they removed the Cap (for non-employees) all the hours disappear within about one second when the scheduling opens up.
    Some students want you to just do their homework. If you make them do a little bit of it, they give you a bad rating and then you lose a bonus.
    While they support voice for tutoring, most students don't choose it and you must do an inordinate amount of typing to get your point across. This is very stressful.

    Advice to Management

    Encourage students to use voice option more. Allow employees to work more hours or allow employees to schedule every day in the next week in advance.


  5. "Tutoring at Tutor.Com is okay for extra money."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tutor.com part-time

    Pros

    You can set your own schedule.

    Cons

    Low pay and they may change the rules as to what you should and should not do quite suddenly.


  6. Helpful (1)

    "Tutor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Freedom to choose your schedule, and management was in constant contact with you.

    Cons

    The pay was below average, and instructions were sometimes unclear.

    Advice to Management

    Instructions were not clear. I began receiving negative reviews for the exact same work I did when I was working under someone else beforehand.


  7. Helpful (5)

    "Not unless you are desperate for the extra income"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tutor.com part-time (More than 8 years)

    Pros

    You can have a flexible schedule.

    Cons

    Not a nice place to work. I have been here many years. The tutors are treated like statistics. The management is extremely heavy-handed in the way they apply policies and procedure. This heavy-handed approach began when the company changed hands. Tutors are routinely threatened with termination in strong-worded emails for things that are actually technical problems originating from the students' side. They have a totally impersonal and unappreciative management practices. I have worked hard for this company and I routinely feel heart-broken and totally diminished by the way that I am treated. I wish that I did not need the extra income so much.

    Advice to Management

    I guess that Management's focus on the bottom line blinds them to the fact that the faceless tutors on the other end of the line are human beings with feelings. Your most loyal tutors will leave if you continue to treat them like data. Unhappy tutors will lead to unhappy service. Unhappy service will lead to unhappy clients. Your tutors are the heart of this business. Treat them like human beings.

  8. "Private Tutor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tutor.com part-time

    Pros

    Easy, reliable, flexible hours, good pay

    Cons

    few hours, client driven, skill based


  9. "The students were all terrific."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - English/Writing Center Tutor in National, WA
    Former Employee - English/Writing Center Tutor in National, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tutor.com part-time (More than 10 years)

    Pros

    Organized company, motivational, flexible hours.

    Cons

    Way too many tech updates, distracting tutors from doing quality work (sometimes difficult UX).

    Advice to Management

    Go back to the simple and socratic platform & tutoring method!!


  10. "Great Company! I recommend it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tutor.com part-time (More than 5 years)

    Pros

    Flexible hours, work from home, opportunity to help students learn, great support system with management.

    Don't let the negative comments of past tutors discourage you. The method used by tutor.com is one in which the student is taught the rules, so they can apply those rules on their own. It's a "teach a man to fish" method, and it has worked wonders for millennia. Mentors do a great job explaining this method and encouraging tutors to use it. They are responsive within 2 days, and they give you the tools necessary to succeed.

    Cons

    Some students are tough to work with.

    Advice to Management

    You're doing a great thing here for students. Love your system of support.