Tutor.com Reviews | Glassdoor

Tutor.com Reviews

Updated August 17, 2018
222 reviews

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3.3
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Kate Walker
16 Ratings

222 Employee Reviews

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Pros
  • "I enjoy the ability to work from home and choose my own hours" (in 77 reviews)

  • "Flexible hours, choose your own working times," (in 55 reviews)

Cons
  • "low pay, they do not make it easy to get promoted to tutor II or tutor III" (in 37 reviews)

  • "You manually select your scheduled hours, but this ends up being a struggle with everyone trying to secure available hours all at once" (in 18 reviews)

More Pros and Cons

  1. "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Academic Tutor in Atlanta, GA
    Current Employee - Academic Tutor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tutor.com part-time (More than a year)

    Pros

    Great independent working option. Scheduling own hours, work from home and freedom to be flexible.

    Cons

    Unable to schedule many hours, hours are very very limited

    Advice to Management

    Allow more hours, give a part-time (20 hours) or more option including long-term tutors.


  2. "Science Tutor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Science Tutor
    Current Employee - Science Tutor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tutor.com part-time (More than a year)

    Pros

    -Work from home
    -Make your own hours

    Cons

    -Pay is not awesome
    -Hours are very limited

  3. "Great side gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Essay Tutor in New York, NY
    Current Employee - Essay Tutor in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tutor.com part-time (More than a year)

    Pros

    Super flexible, good pay after probationary period, fun work, and over the last 2 years I've seen management become more engaged and responsive to tutor concerns.

    Cons

    Hours available can be limited, and it's an independent contractor position.


  4. "good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Tutor.com part-time (More than a year)

    Pros

    flexible work hours, easy to use

    Cons

    hard to deal with some customers


  5. "Legit Work from Home Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mentor and Tutor
    Current Employee - Mentor and Tutor
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tutor.com part-time (More than 5 years)

    Pros

    I love that I can work when I want and for how long I want. I don't need to schedule hours ahead of time (though can if I want). I can tutor as a "floater" and if a baby wakes up crying I just log off. I can tutor for 30minutes of 3 hours. Although I am a certified teacher you don't have to be. You can have a set amount of college classes and pass tests for each subject you wish to tutor. Also you have a mentor who's very easy to reach out to to answer questions and give feedback. I like how as you progress with the company the mentors back away though so you don't feel like management is breathing down your neck.

    Cons

    Slow summers, so pay is only steady in the school year.
    Tax wise you're considered an independent contractor so taxes aren't withheld during the year so you can end up in April owing taxes.
    You really can't have this be your full-time job, but it's wonderful, flexible extra side income.

    Advice to Management

    Keep up your strong support system of wonderful mentors. Very fair evaluations with time to make adjustments. I wish tutors were part time employees though and not independent contractors.


  6. Helpful (7)

    "Beyond Humiliating to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Tutor in Los Angeles, CA
    Current Employee - Private Tutor in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tutor.com part-time (More than a year)

    Pros

    PLEASE bear with me for my long post. I hope you find it illuminating.

    - Nearly-unmatched flexibility since it's online

    - Decent availability while schools are in session

    - Paychecks are processed through a capable automated system so they arrive on time

    Cons

    - The "mentors" and other managing staff do absolutely nothing to support tutors in terms of working towards a promotion

    - "Mentors" routinely berate tutors for going over arbitrary time limits (some students have access to unlimited minutes due to educational or corporate discounts) despite the fact that most students on the platform find longer lessons more effective

    - The pay is abhorrent; Tutor.com charges direct consumers $40/hour and tutors hardly see any of it

    - Nearly impossible to get a promotion in any form; over 400 sessions required with 4.5 star rating to achieve Level II — 300 more required for Level III amongst several other guidelines

    - Tutor.com will always side with the student; if a student complains about the tutor's methodologies, Tutor.com will swiftly chastise the tutor. I was told to stop avoiding the student's question in a session where the student was asking racially-charged questions with offensive answers

    - The "Tutor.com Classroom" application is poorly designed at best, and a nightmare at its worst; it is based on Internet Explorer and ages-old programming languages

    Advice to Management

    - Pay tutors what they are worth. Sure, cap hours at 28 to avoid giving benefits, but pay a decent wage

    - Make it easier to move up in the ranks

    - Consult with tutors if you want to conduct performance reviews; do not rely on your incompetent mentors to do their due diligence. No, monthly surveys sent by email do NOT count

    - Revamp your application. The least you could do for the tutors pouring their souls into the platform is to make the classroom tool usable.


  7. Helpful (2)

    "Low pay for the required work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - STEM Tutor
    Current Employee - STEM Tutor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tutor.com part-time (More than a year)

    Pros

    Work your own hours
    No min number of hours tutoring to keep status (except probationary tutors)
    Most students are great to work with
    Once you get through probation period, you only have to tutor once every 21 days to keep access.
    Great work-life balance

    Cons

    Very low pay
    Very few scheduled tutoring times
    Required to use voice for tutoring
    Lesson time limit maximum is far too short to help students
    Tutoring interface is quirky

    Advice to Management

    Increase pay for STEM tutors

  8. Helpful (3)

    "Chaos and Disorganization for Little Money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tutor in New York, NY
    Current Employee - Tutor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tutor.com part-time (Less than a year)

    Pros

    Flexibility of tutoring
    Tests to prove knowledge

    Cons

    Too much information and terrible training systems
    Changing staff often and chaotically
    Require you to be online for a certain amount of time, but don't pay you
    Have a probationary tutor period that lasts more than a month
    Reviews are long and overly detailed for the low pay.

    Advice to Management

    Increase pay rates.
    Limit evaluations to 500 words.
    Organize the information so that the most important gets shared first.
    Shorten the probationary period to one month or base it on a certain number of sessions instead of time.


  9. "A company that makes a difference!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Tutor.com full-time

    Pros

    This is a team that works on behalf of students. Honest, caring and dedicated. Team cares about each other and are motivated to succeed.

    Cons

    As with most companies could use more resources.


  10. "Good for a side position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tutor.com part-time

    Pros

    Great for those who are looking for flexible side positions. Pays every two weeks in some states. Starts at 10 an hour. Perfect for a young college student who may not have much flexibility with transportation in between classes.

    Cons

    Not great for someone looking for a full time position. Caps you at 28 hours to avoid full time pay and benefits.

    Advice to Management

    Offer some full time positions for existing tutors and more flexible pay to increase morale. Also move platform away from internet explorer.


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