URBN (PA) interview questions

I did 4 30 minute video interviews with the URBN TA team over ~1 month. It was all coordinated very well with prompt responses between steps and felt overall positive. Their coordinator was truly the star of this process. And then, silence for weeks. I followed up twice to no response. After ~5 weeks, I received an auto rejection thanking me for completing a video interview. While I understand you can’t hire everyone, it is TA’s responsibility to ensure candidates have a good experience in your interview process, regardless of outcome. Ghosting and auto rejecting with an email clearly meant for someone much earlier in process is unacceptable after 4 interviews with senior members of your team. It takes maybe 10 minutes to call someone and give them feedback. If you must send an email, it takes a few minutes to edit the template to be accurate to the candidate’s experience. I would expect a company with the size, scale, and brand recognition that URBN has to do much better.

Sounds like they’re looking for more of a personality hire than someone with actual analytical experience. Process moved relatively fast, lasted only 2 weeks. Position has been open for over five months and they asked questions not related to the job role at all, seeking very unsure how analytics even works.