Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Uber

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Uber reviews | Uber jobs | Uber salaries | Uber benefits | Uber conversations
      Uber interviewsUber Customer Support interviewsUber interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Support Interview

      Oct 20, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Uber

      Interview

      It was three interviews in total, including a creative writing exercise before the second interview takes place. The last interview it definitely the hardest - consider this the boss monster level. All other interviews were easy. All interviews were conducted over the phone, or Skype. I think as long as you have some sort of customer service/relations job in the past, you'll have the common sense enough to get this job.

      Interview questions [2]

      Question 1

      Quick! Give us a 30 second advertisement commercial about why we should hire you.
      Answer question

      Question 2

      Roleplay with us: I'm a driver calling in to report that my payment wasn't deposited on the day it is supposed to. You are the support rep - How do you handle this situation?
      Answer question
      3

      Other Customer Support Interview Reviews for Uber

      Customer Support Interview

      Nov 27, 2024
      Anonymous employee
      Belo Horizonte, Minas Gerais
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Uber (Belo Horizonte, Minas Gerais) in Jun 2022

      Interview

      O processo é tranquilo e descomplicado, entrevista com o gestor e com o recrutador. Pode ser que peçam para fazer uma apresentação de um case o qual eles lhe proporão uma resolução para algum problema diário na empresa.

      Interview questions [1]

      Question 1

      Como você lidaria com uma pessoa que chega ao atendimento com raiva?
      Answer question

      Customer Support Interview

      Mar 29, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Uber

      Interview

      Quick initial interview for an introduction Phone interview to get acquainted with management. A creative project to display skills required for role Zoom interview with hiring managers to discuss the role, and ask about skills relevant to position.

      Interview questions [1]

      Question 1

      Describe a time where you had to think outside of the box to fix an issue.
      Answer question

      Customer Support Interview

      May 2, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Uber in Sep 2021

      Interview

      Had an interview with a recruiter. On the same day I did an assessment where I had to fill out questions. After that I got invited to have an interview with the manager and team leader.