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Uber

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Uber

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Uber Reviews

Updated Nov 28, 2023

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Found 15,602 of over 28K reviews
3.9
72% Recommend to a Friend
Uber CEO Dara Khosrowshahi
76% Approve of CEO

Found 12,859 of over 28K reviews

3.9
72%
Recommend to a Friend
76%
Approve of CEO
Uber CEO Dara Khosrowshahi
Dara Khosrowshahi
3,666 Ratings

What people are saying about Uber

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The people are great and the use of data within the company to inform decisions is incredible.(in 909 reviews)
  • "Great benefits and plenty of support(in 769 reviews)
  • "Flexible hours and low start up costs are two of the best things about this gig(in 746 reviews)
  • "I worked the weekends at the shore for the summer so it was very busy and the money was good.(in 709 reviews)
  • "Culture is great and very welcoming(in 551 reviews)
Cons
  • "Low pay requires you work more than 40 hours per week and all midweek rush hours.(in 1034 reviews)
  • "Bad management and stocks :((in 305 reviews)
  • "work hours are too long and no work life balance(in 281 reviews)
  • "1. Really low salary and no perks for contractor employees while doing the same things with the full(in 224 reviews)
  • "2) Management problem where your made to work alot but your growth is limited due to your bad manager.(in 186 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Uber and is not affected by filters.

    1. 5.0
      Sep 26, 2023
      Client Partner
      Current Employee, more than 1 year
      Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome company to work for

      Cons

      Not fully remote and hybrid

      1. 5.0
        Jan 6, 2016
        Operations and Logistics Manager
        Current Employee, less than 1 year
        Chicago, IL
        Recommend
        CEO Approval
        Business Outlook

        Pros

        I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

        Cons

        The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

        268

        Great review, thank you!

      2. Join the Uber team
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        1. 2.0
          Nov 18, 2023
          Courier
          Current Employee, more than 1 year
          Beaverton, OR
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Incredibly flexible instant cash out (with small fee) Work is independent, there's no real overhead to report to (this can be a double edged blade at times). In my experience, customers have been very polite. I've had maybe three instances of dealing with someone difficult in my years of driving. Company hires people of many backgrounds.

          Cons

          Inconsistent pay. Use of personal vehicle means high maintenance expenses. This also makes the job less viable as full time work, I would only recommend someone take this on as supplemental income to another job or as a short term solutions in between jobs. Long hours can be tiring, which can lead to safety concerns. Helpful benefits require more time put in, and can be easily lost if your monthly tier requirement is not met; even then most aren't very useful. There is a slight language barrier with the outsourced support team which can make it difficult to properly explain and resolve issues; which also eats at time and can result in poor earnings for the hour. Opportunities to make extra income during certain time frames have shifted to opt-in and are easy to miss. Having to cancel an order due to circumstances outside of your control (e.g. early closure) will temporarily reflect negatively on your profile. These will often be reported several times before the order is actually canceled.

          1. 3.0
            Oct 28, 2023
            Senior Account Executive
            Current Employee, more than 3 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            All was well when Uber Freight was directly part of UBER. Great sales leadership, great pay and commissions, all the amazing benefits of UBER: great health insurance, wellness stipend, Uber perks, equity, ESPP program, etc. Then Uber Freight acquired Transplace Logistics and split from Uber…

            Cons

            After the acquisition of Transplace Logistics and after UF separated from Uber things started to go down hill. Loss of benefits and perks, crazy management changes, commission structure changes. I guess that while under Uber, UF was ok bleeding money — as many startups do. But no more. Layoffs. Sales employees terminated after one bad quarter. Im sure more to come as the actual merging of the two companies slowly continues on. Seems like a lot is up in the air right now and I wouldn’t join the company today with so much uncertainty about where it is going in the future. No career path or growth for employees in sales and account management. Unlimited PTO but don’t take too much time off as an acquisition sales rep or you will never meet your quota.

            1. 5.0
              Nov 27, 2023
              Freight Broker
              Current Employee, more than 1 year
              Denver, CO
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Freedom to earn when you want. Must put in work to see the benefit

              Cons

              No guaranteed pay Inconsistent at times

              1. 5.0
                Nov 28, 2023
                Uber/Lyft Driver
                Current Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Good for now go to work

                Cons

                Good for now if you need money

                1. 4.0
                  Nov 10, 2023
                  Delivery Driver
                  Former Employee, more than 3 years
                  Roanoke, VA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Getting to set my own schedule and care for myself in the moment. If something got my anxiety up, I could choose to turn off the app and calm down.

                  Cons

                  Dealing with taxes. Not having enough business in the area to make a living wage. You have to multi-app to be able to make enough. Having to keep track of each individual drive to claim mileage on taxes.

                  1. 5.0
                    Nov 23, 2023
                    Transportation Specialist
                    Current Employee, less than 1 year
                    Greenville, SC
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Flexible and enjoyable career opportunity

                    Cons

                    Would like to make more money

                    1. 4.0
                      Nov 22, 2023
                      Software Engineer
                      Current Employee
                      San Francisco, CA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Good salary, wlb and career growth

                      Cons

                      Differed team by team, but most systems are quite matured, and less from-scratch projects left.

                      1. 2.0
                        Nov 6, 2023
                        Account Representative
                        Former Employee, less than 1 year
                        Chicago, IL
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Unlimited PTO Free lunch and breakfast

                        Cons

                        Bad pay compared to industry standard. If they give you a bad market, you won’t have much to work with in terms of gross bookings. You only get clients for 28 days so you can’t even really build a book of business. There was a 3 month span where they didn’t give me any new leads to work with. Lied about work from home time and other benefits. Overall, the only pros from this job are those attached to every position at Uber, such as Unlimited PTO and Food. I would not recommend this job to ANYONE looking to advance their career.

                      Viewing 1 - 10 of 12,859 Reviews
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                      Uber Reviews FAQs

                      Uber has an overall rating of 3.9 out of 5, based on over 28,112 reviews left anonymously by employees. 72% of employees would recommend working at Uber to a friend and 59% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Uber employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Uber. This rating has decreased by -3% over the last 12 months.

                      72% of Uber employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Uber 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Uber to be career development, culture, benefits and the cons to be management .

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                      Glassdoor has 28,112 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.