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Uber Reviews
Updated Nov 28, 2023
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Found 15,602 of over 28K reviews
72% Recommend to a Friend
76% Approve of CEO
Found 12,859 of over 28K reviews
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Recommend to a Friend
Approve of CEO
Dara Khosrowshahi
3,666 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The people are great and the use of data within the company to inform decisions is incredible." (in 909 reviews)
- "I worked the weekends at the shore for the summer so it was very busy and the money was good." (in 709 reviews)
Cons
- "Low pay requires you work more than 40 hours per week and all midweek rush hours." (in 1034 reviews)
- "1. Really low salary and no perks for contractor employees while doing the same things with the full" (in 224 reviews)
- "2) Management problem where your made to work alot but your growth is limited due to your bad manager." (in 186 reviews)
Ratings by Demographics
This rating reflects the overall rating of Uber and is not affected by filters.
- 5.0Sep 26, 2023Client PartnerCurrent Employee, more than 1 yearChicago, IL
Pros
Awesome company to work for
Cons
Not fully remote and hybrid
- 5.0Jan 6, 2016Operations and Logistics ManagerCurrent Employee, less than 1 yearChicago, IL
Pros
I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month
Cons
The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help
268
Uber Response8yGreat review, thank you!
- 2.0Nov 18, 2023CourierCurrent Employee, more than 1 yearBeaverton, OR
Pros
Incredibly flexible instant cash out (with small fee) Work is independent, there's no real overhead to report to (this can be a double edged blade at times). In my experience, customers have been very polite. I've had maybe three instances of dealing with someone difficult in my years of driving. Company hires people of many backgrounds.
Cons
Inconsistent pay. Use of personal vehicle means high maintenance expenses. This also makes the job less viable as full time work, I would only recommend someone take this on as supplemental income to another job or as a short term solutions in between jobs. Long hours can be tiring, which can lead to safety concerns. Helpful benefits require more time put in, and can be easily lost if your monthly tier requirement is not met; even then most aren't very useful. There is a slight language barrier with the outsourced support team which can make it difficult to properly explain and resolve issues; which also eats at time and can result in poor earnings for the hour. Opportunities to make extra income during certain time frames have shifted to opt-in and are easy to miss. Having to cancel an order due to circumstances outside of your control (e.g. early closure) will temporarily reflect negatively on your profile. These will often be reported several times before the order is actually canceled.
- 3.0Oct 28, 2023Senior Account ExecutiveCurrent Employee, more than 3 years
Pros
All was well when Uber Freight was directly part of UBER. Great sales leadership, great pay and commissions, all the amazing benefits of UBER: great health insurance, wellness stipend, Uber perks, equity, ESPP program, etc. Then Uber Freight acquired Transplace Logistics and split from Uber…
Cons
After the acquisition of Transplace Logistics and after UF separated from Uber things started to go down hill. Loss of benefits and perks, crazy management changes, commission structure changes. I guess that while under Uber, UF was ok bleeding money — as many startups do. But no more. Layoffs. Sales employees terminated after one bad quarter. Im sure more to come as the actual merging of the two companies slowly continues on. Seems like a lot is up in the air right now and I wouldn’t join the company today with so much uncertainty about where it is going in the future. No career path or growth for employees in sales and account management. Unlimited PTO but don’t take too much time off as an acquisition sales rep or you will never meet your quota.
- 5.0Nov 27, 2023Freight BrokerCurrent Employee, more than 1 yearDenver, CO
Pros
Freedom to earn when you want. Must put in work to see the benefit
Cons
No guaranteed pay Inconsistent at times
- 5.0Nov 28, 2023Uber/Lyft DriverCurrent Employee
Pros
Good for now go to work
Cons
Good for now if you need money
- 4.0Nov 10, 2023Delivery DriverFormer Employee, more than 3 yearsRoanoke, VA
Pros
Getting to set my own schedule and care for myself in the moment. If something got my anxiety up, I could choose to turn off the app and calm down.
Cons
Dealing with taxes. Not having enough business in the area to make a living wage. You have to multi-app to be able to make enough. Having to keep track of each individual drive to claim mileage on taxes.
- 5.0Nov 23, 2023Transportation SpecialistCurrent Employee, less than 1 yearGreenville, SC
Pros
Flexible and enjoyable career opportunity
Cons
Would like to make more money
- 4.0Nov 22, 2023Software EngineerCurrent EmployeeSan Francisco, CA
Pros
Good salary, wlb and career growth
Cons
Differed team by team, but most systems are quite matured, and less from-scratch projects left.
- 2.0Nov 6, 2023Account RepresentativeFormer Employee, less than 1 yearChicago, IL
Pros
Unlimited PTO Free lunch and breakfast
Cons
Bad pay compared to industry standard. If they give you a bad market, you won’t have much to work with in terms of gross bookings. You only get clients for 28 days so you can’t even really build a book of business. There was a 3 month span where they didn’t give me any new leads to work with. Lied about work from home time and other benefits. Overall, the only pros from this job are those attached to every position at Uber, such as Unlimited PTO and Food. I would not recommend this job to ANYONE looking to advance their career.
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Uber Reviews FAQs
Uber has an overall rating of 3.9 out of 5, based on over 28,112 reviews left anonymously by employees. 72% of employees would recommend working at Uber to a friend and 59% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
72% of Uber employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Uber 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Uber to be career development, culture, benefits and the cons to be management .
