Uber Reviews | Glassdoor

Uber Reviews

Updated January 20, 2019
2,727 reviews

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4.3
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Uber CEO Dara Khosrowshahi
Dara Khosrowshahi
791 Ratings

Employee Reviews

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Pros
Cons
  • "Wear and tear on your car (sometimes up to 300 miles a day for me in the DC area)" (in 270 reviews)

  • "Probably improve my work life balance" (in 243 reviews)

More Pros and Cons

  1. "Account Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time

    Pros

    - Uncapped Commission
    - Tools to Succeed
    - Constantly Growing

    Cons

    - Lack of transparency of the C-Level management

    Advice to Management

    Let all employees in on new information


  2. "Uber"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time

    Pros

    Uber is an exciting and fast-paced work environment. Employees are often afforded a high degree of autonomy to identify cutting-edge solutions for the most interesting and complex problems in transportation.

    Cons

    The pace can, at times, be grueling. You need to learn how to give yourself space from work when you need it.

  3. Helpful (3)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior People Analytics Business Partner in San Francisco, CA
    Current Employee - Senior People Analytics Business Partner in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    Intelligent, high-performing colleagues, great culture (totally different than it used to be under TK), amazing benefits and competitive total comp package, and the ability to work on one of the most innovative companies that is changing the world operates on a global scale (for the better!)

    Cons

    Given the growth Uber is still experiencing (both business and headcount), workers have to be agile and plan on adapting to new changes.

    Advice to Management

    Continue to stay focused on what you're currently doing and avoid any unnecessary distractions


  4. "Senior Ops Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Uber full-time (More than a year)

    Pros

    Fast Paced and top talent.

    Cons

    none, it was a great place to work.


  5. "Loving Uber so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    -inspirational vision
    -extremely capable colleagues
    -big company with a start up atmosphere, anyone can contribute!

    Cons

    -still building infrastructure, but this is a great opportunity to build process at any level


  6. "I love working at Uber"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Manager in Chicago, IL
    Current Employee - Customer Support Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    The culture is extremely welcoming to all. The sense of team is felt through all LOB's. The benefits are amazing also.

    Cons

    Some constraints when trying to apply for a new role in the company.


  7. "Hyundai customer care representative."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Uber Driver in Apache Junction, AZ
    Former Employee - Uber Driver in Apache Junction, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Uber full-time (Less than a year)

    Pros

    Great pay, fun people to work with, great to move up

    Cons

    Rude customers but it was not terrible. I loved my job

    Advice to Management

    Management was good and always there to help

  8. "Amazing place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations
    Current Employee - Operations
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    1. super interesting work
    2. incredibly smart and capable people
    3. great perks (free food, ~$0 medical/dental/vision premiums, uber credits
    4. big mission, ambitious company
    5. flexible work, good work life balance

    Cons

    Company can be a bit disorganized given multiple city offices and legacy of growth at all cost mentality. Decentralization has its pros and cons.

    Ops pay is lower than tech, but to be expected


  9. Helpful (1)

    "Senior Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Manager in Washington, DC
    Current Employee - Senior Operations Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    I am so far pleasantly surprised with Uber. I think that the company learned from their past mistakes and is trying to do the right thing going forward. They are super structured when it comes to pay and promotions. Management, although pretty young, is trying their best to cultivate employees and support them on their career path. They offer great benefits. The projects that everyone is working on are super interesting. You never get bored at Uber, there is always something new to learn.

    Cons

    For the location, the salary could be a bit higher.


  10. "Uber Eats"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Santa Monica, CA
    Former Employee - Account Manager in Santa Monica, CA
    Recommends
    Approves of CEO

    I worked at Uber full-time (Less than a year)

    Pros

    - Free Food
    - Great Culture
    - Beautiful Office
    - Awsome People

    Cons

    - Low pay
    - Fast paced not enough structure
    - inefficiencies in work management

    Advice to Management

    - Pay Employees more, give shares, have better benefits