Interview questions were very simple and straight forward. My interview started off with me describing my experiences and duties with previous employers. Then on to questions in regards to customer service skills and achievements. Please give and example of a time you went above and beyond for a customer? Are you comfortable working in an environment with sales quotas? How have you dealt with sales quotas in the past? Give an example of a difficult customer service situation and how you handled it?
Interview questions [1]
Question 1
What was the most difficult sale that you've ever gotten?
I applied online. The process took 5 days. I interviewed at Verizon (Malvern, PA) in Jan 2016
Interview
The interview process were fine. At times I find it heart wrenching because I find myself starting all over again. After the interview process, they sent me an email and stated that they have selected another candidate. I was disappointed because the job description they have listed met all my all the requirements that were on the resume.
I applied online. The process took 3 weeks. I interviewed at Verizon (New York, NY) in Feb 2015
Interview
So far it's been very simple. I got contacted by a recruiter after applying online, was asked a myriad of questions via e-mail, and then we set up a phone interview. I was swapped between three different recruiters in that time, so it was a bit confusing. Phone interview was fine (basic STAR questions and resume checks), and I was told I'd hear back in a week.