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    Verizon Reviews

    Updated May 27, 2017
    6,596 reviews

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    Full-time Part-time
    3.5
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
    Verizon President & CEO Lowell McAdam
    Lowell McAdam
    2,533 Ratings

    6,596 Employee Reviews

    Sort: Popular Rating Date
    Pros
    Cons
    More Pros and Cons

    1. "Challenging yet rewarding environment"

      Star Star Star Star Star
      Current Employee - Specialist Network Engineer in Cary, NC
      Current Employee - Specialist Network Engineer in Cary, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Verizon full-time (More than 10 years)

      Pros

      Great team work with tons of experience on hand. Every day there is something new and interesting to dig into.

      Cons

      Company has had a difficult time integrating over the years. Acquisitions have left segmented sections that customer's find it hard to navigate through

      Advice to Management

      We need to have a way to communicate better with all our business units

    2. "State of the Art Cutting Edge Technology"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Client Services Manager in Southfield, MA
      Former Employee - Client Services Manager in Southfield, MA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Verizon full-time (More than 10 years)

      Pros

      Outstanding benefits and excellent pay

      Cons

      Job security and in experience new hires

    3. "Management"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Ashburn, VA
      Former Employee - Anonymous Employee in Ashburn, VA
      Approves of CEO

      Pros

      Excellent benefits, 401k match, and great work environment. Verizon is a large company with opportunity to network.

      Cons

      Challenge to be promoted. Oftentimes, it's who you know; not what you know.

      Advice to Management

      Promote good workers. Open more job opportunities and enforce employees' career development.

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "technical support agent"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Technical Support Agent in India, TX
      Former Employee - Technical Support Agent in India, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Verizon (Less than a year)

      Pros

      awesome, helpful, attentive, clear , fragile, fugitive

      Cons

      lots of work, less pay, lots of training, schedules vary

      Advice to Management

      try to train less at starting so that we can pick up things good when we are job process

    5. "Network Engineer"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Network Affiliate Engineer in New York, NY
      Current Employee - Network Affiliate Engineer in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Verizon (More than 5 years)

      Pros

      Great benifits
      Exposure to lots of technologies

      Cons

      Work on holidays
      Travel time to work

    6. "Great Place to Work"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cable Splicing Technician in Irvington, NJ
      Former Employee - Cable Splicing Technician in Irvington, NJ
      Recommends
      Positive Outlook

      I worked at Verizon full-time (More than 10 years)

      Pros

      Very family oriented at the work the site and the company cared about the employees. Fabulous benefits and excellent career advancement.

      Cons

      Sometimes customers can be wrong. Some work days can be very long and the work was strenuous.

      Advice to Management

      Keep thinking about safety.

    7. "Financial Services Associate Collections"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Financial Services in New York, NY
      Former Employee - Financial Services in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Verizon full-time (More than 10 years)

      Pros

      Maintains database by entering, verifying, and recording payments plans.
      Recommends payment actions by analyzing and interpreting data and making comparative analyse between past and present payment histories; studying and implementing daily changes in methods, materials and technology.
      Increases dollars collected by developing automated accounting applications via VOIP ; coordinating information among various departments within organization.
      Investigating money delinquencies while keeping financial information confidential.
      Maintains technical knowledge by attending educational workshops and meetings.
      Contributes to team effort by accomplishing related results as needed.

      Cons

      Need to make quick but accurate analysis with an eye on the bottom line to the nanosecond.

      Advice to Management

      Keep up the good work!

    8. "Amazing benefits but no growth"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Marketing Communications Manager in Irving, TX
      Current Employee - Senior Marketing Communications Manager in Irving, TX
      Recommends
      Negative Outlook
      No opinion of CEO

      Pros

      Verizon fostered a great work-life balance.

      Cons

      No opportunities for growth, movement or incentives. If the employee is willing to move to the NY/NJ area then maybe, just maybe someone would retire and you can move up, otherwise you will be in the same role/job title for decades.

      Advice to Management

      Look at your employees as people rather than numbers. Praise them and show appreciation via monetary rewards and incentives.

    9. "Great Benefits"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Coordinator BGCO in Hilliard, OH
      Former Employee - Coordinator BGCO in Hilliard, OH
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Verizon full-time (More than a year)

      Pros

      Amazing benefits, most if not all start from day one. Sufficient training was given & the overall work morale was professional and positive. I met wonderful people in the BGCO department.

      Cons

      Lottery based work schedule which can cause strain on personal life schedule. The lack of set work schedules creates a sense of instability.

      Advice to Management

      Take care of your employees, keep up the morale, and make your team feel competent and valued. It is easy to become complacent and burned out in a call center environment.

    10. "Security Analyst"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Security Analyst in Dallas, TX
      Current Employee - Security Analyst in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Verizon full-time (More than 10 years)

      Pros

      great pay and health benefits

      Cons

      such a large corporation, sometime you feel like number

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