Verizon Reviews | Glassdoor

Verizon Reviews

Updated May 27, 2017
6,596 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Verizon President & CEO Lowell McAdam
Lowell McAdam
2,533 Ratings

6,596 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Challenging yet rewarding environment"

    Star Star Star Star Star
    Current Employee - Specialist Network Engineer in Cary, NC
    Current Employee - Specialist Network Engineer in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon full-time (More than 10 years)

    Pros

    Great team work with tons of experience on hand. Every day there is something new and interesting to dig into.

    Cons

    Company has had a difficult time integrating over the years. Acquisitions have left segmented sections that customer's find it hard to navigate through

    Advice to Management

    We need to have a way to communicate better with all our business units


  2. "State of the Art Cutting Edge Technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager in Southfield, MA
    Former Employee - Client Services Manager in Southfield, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon full-time (More than 10 years)

    Pros

    Outstanding benefits and excellent pay

    Cons

    Job security and in experience new hires


  3. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ashburn, VA
    Former Employee - Anonymous Employee in Ashburn, VA
    Approves of CEO

    Pros

    Excellent benefits, 401k match, and great work environment. Verizon is a large company with opportunity to network.

    Cons

    Challenge to be promoted. Oftentimes, it's who you know; not what you know.

    Advice to Management

    Promote good workers. Open more job opportunities and enforce employees' career development.


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  5. "technical support agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Agent in India, TX
    Former Employee - Technical Support Agent in India, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon (Less than a year)

    Pros

    awesome, helpful, attentive, clear , fragile, fugitive

    Cons

    lots of work, less pay, lots of training, schedules vary

    Advice to Management

    try to train less at starting so that we can pick up things good when we are job process


  6. "Network Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Affiliate Engineer in New York, NY
    Current Employee - Network Affiliate Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon (More than 5 years)

    Pros

    Great benifits
    Exposure to lots of technologies

    Cons

    Work on holidays
    Travel time to work


  7. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cable Splicing Technician in Irvington, NJ
    Former Employee - Cable Splicing Technician in Irvington, NJ
    Recommends
    Positive Outlook

    I worked at Verizon full-time (More than 10 years)

    Pros

    Very family oriented at the work the site and the company cared about the employees. Fabulous benefits and excellent career advancement.

    Cons

    Sometimes customers can be wrong. Some work days can be very long and the work was strenuous.

    Advice to Management

    Keep thinking about safety.


  8. "Financial Services Associate Collections"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services in New York, NY
    Former Employee - Financial Services in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon full-time (More than 10 years)

    Pros

    Maintains database by entering, verifying, and recording payments plans.
    Recommends payment actions by analyzing and interpreting data and making comparative analyse between past and present payment histories; studying and implementing daily changes in methods, materials and technology.
    Increases dollars collected by developing automated accounting applications via VOIP ; coordinating information among various departments within organization.
    Investigating money delinquencies while keeping financial information confidential.
    Maintains technical knowledge by attending educational workshops and meetings.
    Contributes to team effort by accomplishing related results as needed.

    Cons

    Need to make quick but accurate analysis with an eye on the bottom line to the nanosecond.

    Advice to Management

    Keep up the good work!


  9. "Amazing benefits but no growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Communications Manager in Irving, TX
    Current Employee - Senior Marketing Communications Manager in Irving, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Verizon fostered a great work-life balance.

    Cons

    No opportunities for growth, movement or incentives. If the employee is willing to move to the NY/NJ area then maybe, just maybe someone would retire and you can move up, otherwise you will be in the same role/job title for decades.

    Advice to Management

    Look at your employees as people rather than numbers. Praise them and show appreciation via monetary rewards and incentives.


  10. "Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator BGCO in Hilliard, OH
    Former Employee - Coordinator BGCO in Hilliard, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon full-time (More than a year)

    Pros

    Amazing benefits, most if not all start from day one. Sufficient training was given & the overall work morale was professional and positive. I met wonderful people in the BGCO department.

    Cons

    Lottery based work schedule which can cause strain on personal life schedule. The lack of set work schedules creates a sense of instability.

    Advice to Management

    Take care of your employees, keep up the morale, and make your team feel competent and valued. It is easy to become complacent and burned out in a call center environment.


  11. "Security Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Analyst in Dallas, TX
    Current Employee - Security Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon full-time (More than 10 years)

    Pros

    great pay and health benefits

    Cons

    such a large corporation, sometime you feel like number


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