Verizon Reviews | Glassdoor

Verizon Reviews

Updated February 15, 2019
18,395 reviews

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3.6
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Hans Vestberg
228 Ratings

Employee Reviews

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Pros
  • "The pay and benefits are great with advancement opportunities if you’re willing to relocate" (in 1242 reviews)

  • "Work life balance learning, employee benefit" (in 656 reviews)

Cons
More Pros and Cons

  1. "coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, SC
    Current Employee - Anonymous Employee in Columbia, SC

    I have been working at Verizon full-time (More than 10 years)

    Pros

    excellent pay and benefits. A lot of flexibility

    Cons

    Love the company. no cons for me


  2. Helpful (1)

    "Job with Amazing Opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Pro in Columbia, SC
    Former Employee - Customer Service Pro in Columbia, SC
    Recommends
    Positive Outlook

    I worked at Verizon full-time (More than 3 years)

    Pros

    - Consistent pay and yearly bonus
    - Immediate Benefits
    - EXCELLENT 401K Match
    - Ability to do projects, traveling, and leadership training (if you want)
    - Merit salary increase yearly
    - 'Millennial' culture - Not bound to wearing suits, music played on working floor, great culture
    - Ability to Work from Home
    - Overtime traditionally available
    - Safety from layoffs with average to above average performance

    I worked very hard and was super blessed to promote quickly. I made sure to connect with leadership. Always be open to learning! Apply to any program that will give training on Verizon's dime. You will get to travel and experience amazing things. You also can simply take care of you and your family if you want.

    Cons

    - Corporate Favoritism - It's corporate culture, so if you are interested in promoting, you have to make friends and connect on different levels. It is sometimes more about who likes you, than how well you do the job.
    - For some, it is high stress. It's performance based, so lot of pressure to do well.
    - Schedule changes every 6 months, BUT schedule based on performance (So essentially you can control it.)

    Advice to Management

    Continue to promote high quality performers.
    If a person has completed ANY Verizon Branded leadership programs, they should automatically be eligible for secondary management (Supervisor, Acting Supervisor) with being disqualified by a test or needing additional CRT requirements.

  3. "Verizon is cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Erie, PA
    Current Employee - Retail Sales Associate in Erie, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Verizon full-time (More than 3 years)

    Pros

    Good benefits and commissions and pay.

    Cons

    Lots of work standing up all day.


  4. "BEST in Cellular"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Specialist in Chicago, IL
    Current Employee - Solutions Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon full-time (More than 5 years)

    Pros

    Solid pay, lots of growth potential

    Cons

    Very political, tends to invest in great ideas with poor implementation

    Advice to Management

    Listen to your front line, they know what your customers are thinking


  5. "The Best Call Center You'll Ever Work At"

    StarStarStarStarStar
    Current Employee - Customer Care Advocate in Greenville, SC
    Current Employee - Customer Care Advocate in Greenville, SC

    I have been working at Verizon full-time (More than a year)

    Pros

    Competitive pay
    Good benefits
    Open door policy

    Cons

    Difficult work
    Monotonous nature
    Stressful job environment


  6. "Verizon - If you can get in, stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Trainer in Tampa, FL
    Current Employee - Senior Trainer in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon full-time (More than 10 years)

    Pros

    Great benefits with lots of opportunity for advancement. Expect to produce.

    Cons

    New leadership up top and major changes are coming.


  7. "Was a great company to work for with challenges like most"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Manager in Houston, TX
    Former Employee - Solutions Manager in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon full-time

    Pros

    Chances for development and career progression, met some life long friends with Verizon, a lot of resources to help succeed if you are willing to put in the work

    Cons

    unfortunately with certain promotions, who you know not what you know certainly applies

  8. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Specialist in Sacramento, CA
    Current Employee - Solutions Specialist in Sacramento, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon part-time (Less than a year)

    Pros

    Verizon takes care of its employees, I’ve read a lot of bad reviews and in my personal opinion when you apply, interview and accept a job offer you are accepting the terms of your employment, I have only been with Verizon 2 months exactly and I have received amazing support not just from my SM’s but also my coworkers! I’ve never worked for like this!

    Cons

    I don’t have anything negative to say!

    Advice to Management

    Thank you for going above and beyond in helping me feel comfortable, support and always being positive!


  9. "Thankful for extensive career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Saint Louis, MO
    Former Employee - Program Manager in Saint Louis, MO
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Verizon full-time (More than 10 years)

    Pros

    Great benefits including education and development for those who want it.

    Cons

    Fast pace of Fortune 50 with constant pressure and always changing environment.

    Advice to Management

    Take a breath, there is life outside of Verizon.


  10. Helpful (1)

    "Overall a good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Data Scientist in Irving, TX
    Current Employee - Principal Data Scientist in Irving, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Verizon full-time (More than 5 years)

    Pros

    The benefits are really good.

    Cons

    With all the downsizing going on, the culture isn't the greatest. Also, being a Wireline building, there isn't much investment here.

    Advice to Management

    Treat Wireline and Wireless employees the same. Not even offering free coffee to Wireline employees is a shame.