Verizon Reviews | Glassdoor

Verizon Reviews

Updated September 24, 2017
7,034 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Verizon President and CEO Lowell McAdam
Lowell McAdam
2,768 Ratings

7,034 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. Helpful (12)

    "Just got Hired at Verizon!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fios Technician in Alexandria, VA
    Current Employee - Fios Technician in Alexandria, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon full-time (Less than a year)

    Pros

    Benefits and pay seem really good vacation days start day 1. Pretty good amount of training if you have some type of skill with technology

    Cons

    None so far. I just got hired so I'm stoked and it's been so long I had to leave a review because I've been reading them while going through this process hope it helps someone else out.


  2. "Good Pay, if you hustle!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Verizon full-time

    Pros

    good pay and hours friendly people to work with

    Cons

    retail hours and work holidays can be long and hard on family time

  3. "Tons of opp for advancment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Verizon full-time

    Pros

    Tons of positions available for advancment in the company.

    Cons

    Long long hours in retail.


  4. "tta-field tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tta-field Tech in Buffalo, NY
    Current Employee - Tta-field Tech in Buffalo, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon full-time (More than 10 years)

    Pros

    It's a great place to work.

    Cons

    Can go on strike every 3 years, when contracts are up. Small price to pay for a good job. New hourly and salaried employees won't receive a pension.

    Advice to Management

    To get respect, you have to give it.


  5. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in Tampa, FL
    Current Employee - Customer Service Supervisor in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Verizon full-time (More than 10 years)

    Pros

    Great pay and benefits. School tuition reimbursement.

    Cons

    Too much favoritism. Too much focus on rankings, not behaviors. No work/life balance.

    Advice to Management

    Treat people equally. Practice what you peach from top down. Allow more flexibility with scheduling so people have chance to have career growth


  6. "Verizon takes care of their employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Advancement, good pay and benefits.
    Free company phone and discount on service. Training is very important to Verizon so you learn alot.

    Cons

    Escalated customers can be hard to deal with. You have to have a thick skin and remember they are not mad at you.


  7. "Love this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Manager in Casper, WY
    Current Employee - Business Account Manager in Casper, WY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon full-time (More than a year)

    Pros

    Great compensation-- truly get paid for how hard you work. This company places great value on performance. So if you do not want to be held accountable, choose a different company. But if you like being paid what you are worth, this is a fantastic place to work.
    Great work life balance-- as long as I get my work done, I'm free to use my time as I feel like I need to.
    Awesome benefits. Better than any other company I've been a part of.

    Cons

    As with any corporation there can be policy's and procedures that seem to be old and unnecessary, but the good news is the company looks to always improve-- sometimes it's just not as quickly as we'd like.

    Advice to Management

    Continue to treat others fairly, pay people well, and be willing to change.

  8. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in Irving, TX
    Former Employee - Buyer in Irving, TX
    Recommends
    Positive Outlook

    I worked at Verizon full-time (More than 10 years)

    Pros

    Great Benefits at the company

    Cons

    Outsource jobs outside the US

    Advice to Management

    Keep jobs in the US


  9. "Business Customer Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Verizon full-time (More than 10 years)

    Pros

    Great Company to work for Senior Management is not the best but overall great benefits and great company to work for

    Cons

    CEO only cares about wireless service and didnt consider landline or the employees when he sold landline services to Frontier Communications


  10. Helpful (2)

    "Excellent Union Strong Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Income potential is amazing bonus payouts top in the industry. Potential to move forward with the company boundless. Potential for younger new to the work place environment to learn more and a chance to make it your 1st and last employer is yours for the taking.

    Cons

    Not great for work life balance. The company has the right to move around your off days at their leisure. Not family friendly. Attendance policy unrealistic leaves no room for life events that may affect the average human being.

    No support for the high goals that are set is a sink or swim position. Highly competitive position that is more focused on the end result but no road map to get there. Union although strong in negotiations during the contract phase very little influence after to adapt to management changes, management has the upper hand until time for new contract.

    Advice to Management

    Remember that consultants work to live not live to work. Balance is key.


Showing 7,034 of 7,309 reviews
Reset Filters