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      Verizon

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      Remote Customer Service Interview

      May 12, 2022
      Anonymous employee
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Verizon

      Interview

      Several Interviews . Very lengthy . Mostly questions based on STAR method of response . The assessment was around 70 minutes , then you submit a video response to 8 questions , phone interview follows if you pass the assessment and video questions , following the phone interview you will be asked to schedule a face to face virtual interview .

      Interview questions [1]

      Question 1

      When dealing with an upset customer what would you do ?
      Answer question

      Other Remote Customer Service Interview Reviews for Verizon

      Remote Customer Service Interview

      Mar 13, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Verizon

      Interview

      Interview was in depth and thorough about description of what I would do on a day to day schedule. Interviewer provided knowledge on how to excel at job as well

      Interview questions [1]

      Question 1

      A time where I faced a difficult task but what I did to change end results
      Answer question