I applied online. The process took 2 weeks. I interviewed at Verizon (Nashville, TN) in Aug 2021
Interview
Use of STAR method for interviews. They will want to make sure that you are thorough in your responses, covering everything within the STAR process. You are graded on a scale of 1-5 in the course of each question within the interview, which helps select the ultimate candidate for the role.
Interview questions [1]
Question 1
Many questions about your experience handling certain situations, such as upset customer/turning them around and disagreement with leadership.