Virgin Media Interview Questions | Glassdoor

Virgin Media Interview Questions

Interviews at Virgin Media

254 Interview Reviews

Experience

Experience
57%
18%
25%

Getting an Interview

Getting an Interview
84%
5%
4%
4
2
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Customer Service Advisor Interview

    Anonymous Interview Candidate in Sheffield, AL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Virgin Media (Sheffield, AL) in January 2020.

    Interview

    Online application and took a few days to process the telephone interview , the interview is quite nice to discuss your background and experience, it’s important to use STAR and examples to answer it

    Interview Questions


  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Sheffield, England (UK)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3 days. I interviewed at Virgin Media (Sheffield, England (UK)) in July 2020.

    Interview

    Stage 1 - video interview
    Stage 2 - telephone interview

    So the lady interviewing me on the phone was NOT clear that the role is on a rotational system so I felt like it was unfair on how she interviewed me

    Interview Questions

    • Tell them about different scenarios   1 Answer
  3.  

    Sales Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Interview

    Very positive and good Interview. Nice people and reasonable questions in a very comfortable atmosphere. Everything went well and positive and I felt accepted and appreciated and had no struggles or insecurities - really nice people and purpose driven company

    Interview Questions


  4.  

    Inbound Telesales Advisor Interview

    Anonymous Employee in Sheffield, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Virgin Media (Sheffield, England (UK)) in June 2020.

    Interview

    First, there is a video interview with 5 competency-based questions, and if successful someone from virgin media will contact you for a telephone interview. After the video interview, they took around 5 days to call me for the telephone interview. However, it was from a withheld number.

    Interview Questions

    • Tell me about a time you provided excellent customer service (phone interview)   Answer Question
    • A time you went above and beyond for a customer.   Answer Question
    • How did you build a connection with the customer?   Answer Question

  5.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Applied online by submitting cv. A casual interview with a range of questions about myself and what I knew about the company, why I wanted to work for the company and then situational questions.

    Interview Questions

    • Descirbe how you've worked in a team?   1 Answer

  6.  

    Gym Receptionist Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Virgin Media (London, England (UK)) in March 2020.

    Interview

    Very friendly people, the interview was more like a friendly conversation , first it started with the questions about my personality type continuing with info about the job hours, wages, etc.

    Interview Questions

    • It started with a psychological test( what product would you like to be in a shop and why) then questions like what is your stronger/weaker quality? a thing which you are proud of etc.   Answer Question

  7.  

    Field Service Technician Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Virgin Media.

    Interview

    I had a phone call from virgin which consisted of a few questions. I thought these were pretty good questions and not too difficult to anwser.
    I would recommend giving it a try.

    Interview Questions

  8.  

    Business Operations Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Virgin Media.

    Interview

    Applied online with an application form. Was then invited to complete an aptitude test and was then invited to a video interview. Questions asked about their competitors, which skills you have that will benefit you in your role and some situational questions.

    Interview Questions

    • How do you think your chosen job role benefited the overall company?   Answer Question

  9.  

    Sales Executive Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Virgin Media.

    Interview

    Online application leading to standard telephone interview which led to competency based face to face interview with role play. Super quick and everyone representing Virgin Media was absolutely amazing, friendly and approachable. Brush up on your role play if offered an interview!

    Interview Questions


  10.  

    Industrial Placement Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Virgin Media (London, England (UK)) in January 2020.

    Interview

    graduate students asked all the questions, wasn't formal or intimidating and could take your time to answer questions
    also had to do a group exercise and then an individual presentation. was a very well structured day and got to speak to current placement students during the breaks too.

    Interview Questions

    • when you've had deadlines you can't meet how did you deal with it?   Answer Question

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