Wexford Health Sources interview questions

I had to apply online countless times to get an interview. Loved the HR dept at Corporate. Friendly and knowledgeable. After that, everything went south. Health Services Director in Los Lunas LOVES the sound of her voice. You won’t have to say a thing. Just tell her she looks nice and nod your head a lot.

Interviewed in Greentree, PA. I actually did not apply for the open position, Assoc Director found me via job title search on LinkedIn so I figured I'd see what the job was about. Wexford is a company that manages healthcare for inmates. Company reviews are suboptimal, but job sounded interesting. In-person interview did not seem organized, instead appeared unprepared and fragmented. I got the vibe that the Assoc director did not want the dept manager involved, I interviewed with the Assoc director solo first. No pen, no paper, no information really about day to day. Interview went more like a conversation, not an interview. Relaxed environment, small room. Assoc director was unable to field any of my operational questions, questions about software (they do not use any contract management software it seems) or expectations. Manager came in and was able to elaborate on business and expectations, though when she mentioned the litigious environment, the Assoc director seemed displeased. I think the Assoc director was new to the position and not experienced. Manager outlined a typical day and explained that corrections care be very dynamic, meaning you should expect to multitask. Manager gave several scenarios to resolve (provider paid incorrectly, hospital refusing to see inmates, mobile radiology company cannot access prison patients due to lockdown). The manager was much more professional and prepared to conduct an interview, but it seemed she did not know that I did not actually apply and the Assoc director called me to come in. Red flag and big disconnect between leadership. Met head of HR ( I think that's what she was?), dressed very unprofessionally (literally jeans and a casual shirt). Atmosphere went highschool-ish, which was concerning. Also, position is completely in office, would not consider even hybrid. Seems most processes are manual, paper pushing, and must be a self-starter. High importance was placed on questions about RFP interpretation, customer service, and legal contract language. Highlights- parking is free, close to town, workspace is a cube, appears to be business casual (very casual) attire, Pay scale seems low for the amount of work I foresaw. Brief benefit overview showed coverage is not beneficial for family coverage. Position is not union. Overall too many red flags for me to consider leaving a stable company to work here.