CUSTOMER CARE EXPERT applicants have rated the interview process at Wix with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 49.9% positive. This is according to Glassdoor user ratings.
Candidates applying for CUSTOMER CARE EXPERT roles take an average of 18 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Wix overall takes an average of 19 days.
Common stages of the interview process at Wix as a CUSTOMER CARE EXPERT according to 19 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 19%
Group panel interview: 14%
Background check: 12%
Skills test: 10%
Presentation: 9%
Other: 7%
Drug test: 5%
Personality test: 3%
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There was an interview with the team leader at the beginning instead of an HR interview
It was an interesting interview, it is not clear why the team leader called and not the HR manager
Simple process. Intro phone call, and two interviews with a team lead and a group leader. There was another with HR but it seemed the decision to hire had been made before that interview.
I applied online. The process took 3 weeks. I interviewed at Wix (Warsaw, Masovia) in Jan 2024
Interview
It was on time and smooth, really personal and chill vibes during the whole interview. It was on time and smooth, really personal and chill vibes during the whole interview.
Interview questions [1]
Question 1
Any examples of helping people in difficult situations