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      Wix

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      Related searches: Wix reviews | Wix jobs | Wix salaries | Wix benefits
      Wix interviewsWix Customer Support Expert interviewsWix interview


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      Customer Support Expert Interview

      May 21, 2021
      Anonymous employee
      Dublin, Dublin

      Other Customer Support Expert Interview Reviews for Wix

      Customer Support Expert Interview

      Oct 10, 2019
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Wix (Dublin, Dublin) in May 2021

      Interview

      Screening call, assessment, TL interview and then Manager &HR interview. Dealt with great people throughout, information provided ahead of interviews was a great aid, very transparent about what they are looking for.

      Interview questions [2]

      Question 1

      How to handle difficult customers
      1 Answer

      Question 2

      tell us about a time when you disagreed with a peer or superior about your work and how did you take the criticism?
      Answer question
      4
      avatar
      Wix response
      5y
      Thank you for your feedback! Great to have you with us:)
      Easy interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Wix (Dublin, Dublin) in Oct 2019

      Interview

      The process took just under 2 weeks. First I had to complete a written test in French and English. After that I was invited for a face to face interview at their offices with the team leads and then a video interview with the sit manager and the HR manager. This was the best interview process I have done in my entire career. The people there are all very friendly and they made me feel comfortable and at ease. The first thing they asked me was to tell them about me in my native language. They were more interested about me as an individual rather than another employee which made a huge impact on me. The face to face interview took around 45 minutes. I was greeted with a smile and everyone I met in the office that day were all so friendly and the atmosphere fell like a happy workplace. I had my last interview on the Thursday and got an offer on the Tuesday so the process has been fast and efficient. I am starting my new venture next Monday the 14th of October and I am very much looking forward to getting started. In fact this is the first time I’ve been this excited about starting a job :)

      Interview questions [1]

      Question 1

      Tell me about you outside of work.
      Answer question
      avatar
      Wix response
      6y
      Thanks for giving us your feedback! We are as excited as you are, and happy to welcome you on board! Wishing you best of luck on this new journey! Once, more Welcome!

      Customer Support Expert Interview

      Jun 11, 2019
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Wix (Dublin, Dublin) in May 2019

      Interview

      After I applied for the position, an HR sent me a test to check my language knowledge - some translations from English to Russian, or to write what Wix do in simple words. The test took me about 1 h. I was quite surprised when I received a reply that I didn't pass the test as I'm a native Russian speaker and have been working with clients from Russia for 10 years. I asked the HR to proved me with more information on what mistakes I made in the test, and haven't got any feedback. It was quite disappointing overall. Don't waste your time if you're a native speaker.

      Interview questions [1]

      Question 1

      Please formulate a reply in English. Please formulate a response in English to help resolve your friend’s issue. Please translate to Russian. Write in Russian according to the task. You want to tell your friends about wix.com. Write a paragraph about wix (6-8 lines) in Russian. Please translate each word as best as possible so users of Wix understand.
      Answer question
      1
      avatar
      Wix response
      6y
      Hi there, thank you for sharing your experience. We will make sure to pass your feedback to our recruitment team.